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Director - AIM Control Monitoring and Testing Automation Lead

Job Req Id:

26982872

Location(s):

Chennai, Tamil Nadu, India

Job Type:

Hybrid

Posted:

Aug. 14, 2026

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Job Overview

We are seeking a visionary and transformative leader to spearhead our AI-driven automation initiatives. This is a unique opportunity to build and lead a world-class team of analytics, data, and AI professionals dedicated to revolutionizing our Control Monitoring and Testing processes.

Your Role and Impact

As a leader, you will be at the forefront of our efforts to automate manual processes and unlock new levels of efficiency and effectiveness. You will be a thought leader, a technical expert, a people manager, and a key partner to senior stakeholders across the organization. Your success will be measured by your ability to drive significant productivity gains, foster a culture of innovation, and build a high-performing team.

Key Responsibilities

Thought Leadership & Strategy

  • Shape the Future: Develop and execute a comprehensive strategy for leveraging AI, machine learning, and advanced analytics to automate and optimize monitoring and testing processes.
  • Drive Innovation: Stay at the cutting edge of emerging technologies and identify new opportunities to apply them to our business challenges.
  • Champion a Culture of Excellence: Foster a culture of continuous improvement, encouraging your team to think creatively and challenge the status quo.
  • Be a Trusted Advisor: Provide expert guidance and strategic recommendations to senior leadership on all matters related to AI and automation.

Technical Acumen & Delivery Excellence

  • Oversee Flawless Execution: Ensure the successful delivery of all automation and analytics projects, from conception to implementation.
  • Uphold the Highest Standards: Establish and enforce rigorous standards for quality, control, and oversight across all project deliverables.
  • Provide Technical Guidance: Leverage your deep technical expertise to guide your team in the development of robust, scalable, and secure automation solutions.
  • Measure What Matters: Define and track key performance indicators (KPIs) to measure the impact of your team's work and demonstrate the value of your initiatives.

People & Talent Management

  • Build a World-Class Team: Recruit, develop, and retain a diverse and talented team of analytics, data, and AI professionals.
  • Mentor and Empower: Provide coaching, mentorship, and career development opportunities to help your team members grow and thrive.
  • Foster a Collaborative Environment: Create a positive and inclusive work environment that encourages teamwork, communication, and knowledge sharing.
  • Lead by Example: Inspire your team with your passion, your expertise, and your unwavering commitment to excellence.

Stakeholder Management & Influence

  • Build Strong Partnerships: Cultivate and maintain strong relationships with senior stakeholders in the COO function and across the organization.
  • Drive Alignment: Work closely with CTU teams to understand their needs, prioritize automation opportunities, and ensure alignment on project goals.
  • Communicate with Impact: Clearly and effectively communicate your team's vision, progress, and results to a wide range of audiences.
  • Be a Catalyst for Change: Influence and inspire others to embrace new technologies and new ways of working.

Qualifications

  • Education: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
  • Experience: 15+ years of experience in a leadership role, with a proven track record of building and managing high-performing teams in the fields of analytics, data science, or AI.
  • Technical Skills:
    • Hands-on experience with automation technologies such as Robotic Process Automation (RPA), intelligent automation, and workflow automation.
    • Understanding of AI, machine learning, and natural language processing (NLP) concepts and technologies.
    • Knowledge of data management, data governance, and data architecture principles.
  • Leadership Skills:
    • Exceptional leadership and people management skills, with a demonstrated ability to inspire, motivate, and develop talent.
    • Strong strategic thinking and problem-solving skills, with the ability to translate business needs into technical solutions.
    • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
    • Proven ability to lead and manage large-scale, complex projects from start to finish.

Reports to: Head of Analytics & Information Management, India

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Job Family Group:

Decision Management

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Job Family:

Data/Information Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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