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Business Risk & Control Manager- AVP

Job Req ID 24760758 Location(s) Chennai, India Job Type On-Site/Resident Job Category Risk Management
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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as AVP, Business Risk and Control Manager - Hybrid (Internal Job Title: Business Risk & Control Manager – C12) based in Chennai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

< >The primary function of this position is the timely execution of the Managers Control Assessment (MCA) programHave a good understanding of the Risk & control framework and the underlying fundamentals on Risk ManagementSupervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policyMaintain oversight and monitoring of the operational risk management system and the quality of the generated dataLead / participate in strategic initiatives viz. control performance enhancement, etc.Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressedInvolve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in processPro-actively identifies any monitoring breaks and suggest enhancementsSupport with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)Apply knowledge of the business, products or services to identify and implement control points and processes throughout the businessServe as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiativeConduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the teamEnsure 100% delivery is achieved as per the agreed SLAManage a strong stakeholder connect through regular touchpoint meetings 

Team Management Responsibilities:

  • Handle a team and ensure appropriate coaching & support is provided
  • Foster an environment of learning and development
  • Drive a strong emphasis on adherence to Citi culture, leading by example
  • Ensure a robust performance management system is followed

As a successful candidate, you’d ideally have the following skills and exposure:

  • 12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
  • Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls
  • Demonstrated understanding of operational risk and gap identification
  • Experience in at least one banking business segment (e.g. Consumer Banking, Wealth Management, Institutional Banking) with related in-depth product knowledge
  • Excellent verbal and written communication skills
  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Self-motivated and detail oriented
  • Exhibit problem-solving and decision-making skills
  • Flexible to work in Night Shifts

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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