Transaction Services Analyst 2

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Job Overview

The Trans Srvcs Analyst 2 is an intermediate level position responsible for providing analytic and administrative support to various securities related functions, in coordination with the Transaction Capture team. The overall objective of this role is to support traders, maintain position records, and improve process efficiency.

Responsibilities:

• Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
• Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
• Identify and recommend process improvements and implement and validate those process improvements for respective products
• Perform tasks within departmental procedures, controls and compliance standards in order to minimize losses to the Firm
• Monitor, assess, analyze and or evaluate processes and data and make recommendations for improvement
• Create customized reporting and participate in ad hoc projects as defined by supervisor
• Apply a fundamental understanding of how the Transaction Services team interacts with others in accomplishing the objectives of the area
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of experience in a related role
• Expert level proficiency in Windows, MS Project, and MS Office Suite
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Education:

• Bachelor’s degree/University degree or equivalent experience

Now that you have some on trade documentary solutions, you might be considering on taking additional challenges that will help you to have deeper understanding of the transactional universe. If this is the career path you are looking to have, we have a striking proposal.

We are looking for analysts with understanding in LC’s related instruments but looking to process bills & trade payments and bank to bank reimbursements. Basically, as a Payments and Reimbursements Analyst 2, you will have the following responsibilities:

• Support team leader activities for a group of 3-5 FTEs.
• Authorize transactions based on the corresponding guidelines.
• Process of day-to-day transactions, according to local operating procedures.
• Ensure that the authorized transactions have the sufficient control measures to prevent, financial, reputational, and operational risks.
• Seek for improvement initiatives that allow to enhance existing processes.
• Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA.
• Ensuring Nostro, Suspense, Inter-Branch and other related accounts are in order
• Ensuring internal recon activities are performed on a timely manner.
• Able to understand, comprehend and deliver customer requirements effectively and on a timely manner.
• Handle customer / bank queries pertaining to all trade products via SWIFT.
• Ensuring the compliance of transactions to the US regulations policies and procedures.
• Liaising with internal teams to effectively deliver customer requirement.
• Develop cordial relationships with all stakeholders, guaranteeing excellent customer service both internal and external.
• Identify process gaps and work on building controls.
• Preparation of daily / weekly/ monthly reports and providing them as per the requirement.
• Support/ participate in new or ongoing projects and ensure smooth cut over with minimized risks – internal and external.
• Ensure the team implements best practices to meet SLA and accuracy targets.
• Track defects and productivity to monitor team’s performance.

Risk and Control

• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
• Support training for new team members. Ensure topics and parallel run are planned and delivered with no issues.
• Maintain performance metrics to track defects, productivity. 
• Assist unit for audit preparation and necessary actions for clean audit results.
• Responsibility to ensure smooth, error free process flow
• Maintain awareness of product changes and system enhancements

Qualifications:

• Fluent in English.
• 2-4 years or professional experience on financial institutions, in functions related to payments and reimbursements.
• Team management experience desirable.
• Industry knowledge of the different artifacts considered in incoming and outgoing transactions.
• Thorough understanding of rules and regulations that apply to letters of credit (UCP600, ISP98, etc).

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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