Process, Design and Re-engineering Project Senior Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s HR Partnership & Delivery Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

HR Partnership & Delivery sits at the center of Citi’s HR business solutions. This newly created team's proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employee by leveraging technology to provide simple and effective employee focused processes. The HR Project Senior Analyst role is a seasoned professional role reporting to PMO Manager. The overall objective of the role is to support the Process Re-engineering team delivery of key projects and initiatives impacting our global processes.

• Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

• Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow.

• Leverages in-depth understanding of how areas collectively integrate within the HRP&D organization as well as coordinate and contribute to the objectives of the HR function and overall business.

• Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

• Strong communication and diplomacy skills are required.

• Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits.

• Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

What you’ll do

• Oversee the delivery of projects/initiatives focused on HR global processes.

• Ensures creation and maintenance of project plan, project charter, RASCI, central project issue log and other project documentation.

• Coordinates working meetings and feedback sessions and maintains robust meeting documentation.

• Ensures resources are assigned to project & monitor commitment.

• Disseminates required information ahead of all project meetings including agenda, featured materials, action/decisions required, etc

• Identifies, documents, and understands project dependencies.

• Identifies key stakeholders who participate in project scope definition.

• Establishes project communication needs, create project communication plan and participates in the delivery of internal communications

• Liaises with key stakeholders to clarify any misinterpretation as required.

• Provides feedback to Project Management leadership regarding risk issues/unexpected delays and proposes solutions.

• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Create executive level presentations for: projects being managed, team townhall presentations, global HR townhalls.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Project management experience preferably focused on process changes in the HR environment with experience in creating executive presentations.

• Excellent communication skills with the capability to influence key stakeholders. Consistently demonstrates clear and concise written and verbal communication skills.

• Must have intermediate to expert level powerpoint presentation skills.

• Knowledge of HR policies and procedures preferred.

• Outstanding problem-solver, should demonstrate a commitment to quality and attention to detail.

• Ability to operate within and utilise structured project management techniques.

• Experience of delivering change management activities.

• Demonstrate multi-tasking ability and a consistent record of stakeholder delivery and support.

• Experience of navigating complex organisational structures.

• Ability to use reporting tools and excel to analyse and interpret complex data sets.

• Proficient in Microsoft Office with an emphasis on PowerPoint.

• Microsoft Office Visio experience preferred.

• Proven track record of delivery in a complex professional services organization - preferably in a HR discipline.

• Strong stakeholder management skills.

Education

• Bachelor’s/University degree or equivalent experience

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. 

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:  

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure 

• A discretional annual performance related bonus  

• Private medical insurance packages to suit your personal circumstances 

• Employee Assistance Program   

• Pension Plan  

• Paid Parental Leave  

• Special discounts for employees, family, and friends  

• Access to an array of learning and development resources  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.  

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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