Junior Site Reliability Engineer - Developer Tooling

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

We are seeking a highly motivated and results-oriented Junior Site Reliability Engineer (SRE) to join our team. As an SRE, you will play a critical role in ensuring the reliability, performance, and scalability of our mission-critical applications and infrastructure. The role will see you learning and embracing multiple tenets of SRE. You will be responsible for designing, implementing, and maintaining systems that deliver a seamless experience for our users.

Responsibilities:

• Work in our SRE team to design, implement and maintain monitoring solutions using tools like Grafana, Kibana, Prometheus and App dynamics.

• Contribute to the projects and sprints related to firming up of SLOs/SLIs for Developer pipeline applications ensuring high availability and performance.

• Look at proactively identifying bottlenecks in the application performance and bring your findings to Sprint stand-up; helping to implement solutions.

• Harness Python/Javascript to come up with scripts to automate and streamline operational tasks.

• Take ownership of problems and work with the larger team in driving resolution. Bias for action is preferred and upskilling encouraged.

• Analyze system logs and metrics to identify root cause of issues

• Effectively communicate technical details to both technical and non-technical audiences.

• Work collaboratively with development, operations, and other teams to ensure alignment and smooth execution.

• Contribute to a culture of continuous improvement and knowledge sharing.

Being an SRE, you will –

• Get exposed to cutting edge and latest technology in use by a market leader by Citi like - Tekton, Harness involving OpenShift.

• Get hands on experience of Gen AI, developing use cases from idea inception to product delivery.

• Work with agile tools to manage tasks.

• Learn ground-up processes for building observability for our supported applications and be part of the team that designs SLO/SLIs for improving the application performance.

Skills Required:

• An understanding of the Software development lifecycle and Pipeline management - working experience is an added advantage.

• Basic understanding of observability principles and SLO/SLIs

• Experience in using monitoring tools like Grafana, Kibana, Prometheus, and AppDynamics.

• Basic working knowledge of data visualization tools like Tableau.

• Understanding of Agile concepts and related process.

• Theoretical knowledge on opensift, Tekton and Harness pipelines - working knowledge would be an advantage

• Proficiency in Python, Javascript or willingness to learn

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration skills.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-BH1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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