Operations Analyst - Entry Level - Margin Operations

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi Overview:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. 

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Role Overview

This is an exciting opportunity to kick start your career at Citi!

We are looking for enthusiastic and energetic team players, with a strong work ethic, to join our Markets Operations team.

The Operations Analyst role involves working in the Global Margin Department, processing transactions originating from trading desks and branch offices. The overall objective of this role is to assist in the prompt payment of transactions and the investigation of any issues that may arise. This involves working with data, investigating, and resolving problems and communicating with colleagues, to complete transactions.

Working within a fast paced, operational environment means that your activity really counts towards your team’s ability to achieve their targets.

No banking experience is required, we will teach you everything you need to know.

Responsibilities:

• Check and verify information to ensure accuracy of transactions.
• Generate and match transactions under general supervision.
• Direct transaction processing issues to the appropriate department and collaborate on solutions.
• Support the preparation and submission of internal and external regulatory reports.
• Perform multiple transactions of moderate complexity.
• Interpret data and apply analytical thinking and knowledge of data analysis.
• Identify policy gaps and makes suggestions to support the streamlining of related work processes.
• Develop a good understanding of products and processes, and industry practices and standards.

• Apply a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group.
• Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues.
• Perform other duties as assigned by your supervisor.
• Minimise risk to the bank through knowledge of procedural requirements - understand and monitor errors to suggest solutions to reduce errors, and to adhere to audit and control policies demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, through compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications/Experience:

• Evidence of ability to manage multiple tasks and working towards deadlines.
• Strong, influential communicator who is articulate and concise and can demonstrate excellent written and verbal communication skills.
• Ability to perform a range of tasks/projects
• Comfortable with working in a team environment and being initiative-taking in recommending improvements to existing processes.
• Able to drive own performance and willing to learn.
• Can manage time effectively.
• Has a creative and have a structured approach to problem solving.

• Proficient in MS Office (Excel and Word)
• Self-reliant, good problem solver, and results oriented.
• Strong attention to detail.
• Ability to partner with other teams to provide innovative solutions.
• Be creative and have a structured approach to problem solving.
• Ability to effectively prioritise and manage competing deadlines.
• Relevant experience preferred but not necessary.

Education:

• GCSE English & Maths at Grade C and above.

What we Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together. 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.