HR Accommodations Team Lead

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Human Resources (HR) Accommodations Team Lead is a senior level position responsible the review and execution of Workplace Accommodations in coordination with ELU, Vendors, and various HR disciplines.

What you’ll do

• Responsible for delivery and proper assessment of HR Accommodations and LOA Requests in collaboration with relevant internal and external partners.

• Proactively manages case volume to ensure timely completion.

• Partner with business managers, legal partners, benefits, or external vendors to resolve issues, ensuring appropriate actions are taken and risks are assessed.

• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions.

• Serves as point of contact for escalated matters and ensures necessary due diligence in partnership with key stakeholders.

• Works with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability.

• Facilitate training and create resources to promote awareness of Leaves and Accommodations Pillar across the firm.

• Conducts regular reviews of processes in conjunction with Senior Leadership.

• Resolves complex HR issues conferring with key stakeholders as appropriate.

• Assist progressively larger or more complex employee populations and participate on cross-Citi projects.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Demonstrated leadership and project management skills

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. 

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:  

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure 

• A discretional annual performance related bonus  

• Private medical insurance packages to suit your personal circumstances 

• Employee Assistance Program   

• Pension Plan  

• Paid Parental Leave  

• Special discounts for employees, family, and friends  

• Access to an array of learning and development resources  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.