Employee Relations Lead

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Team/Role Overview

Employee Relations is one of Citi’s Internal Investigation Units. Its mission is to serve as a trusted partner to stakeholders throughout Citi by responsibly conducting independent and thorough internal investigations of escalated concerns, including those assigned by Citi’s Ethics Office.

This role provides the opportunity to be involved in a broad range of interesting and challenging Employee Relations cases (including investigations, grievances and disciplinaries) working at pace in a collaborative and supportive team, with a wide variety of stakeholders across Citi’s businesses, functions and geographies.

What you’ll do

• Investigate HR-related ethics concerns raised through the Ethics Office hotline and other channels, interfacing with the Ethics Office, global and regional partners and control functions to ensure timely and thorough investigation and appropriate resolution of all issues.
• Facilitate disciplinary action cases, including application of the standards outlined in the Global Disciplinary Review policy.
• Partner with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.
• Work with the Employment Law team in the investigation of and response to agency charges and litigation .
• Assist in the design, development and/or delivery of training initiatives for HR.
• Coach and consult on the interpretation and application of HR policy and practices in all phases of employment.
• All other duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Extensive ER investigations experience
• Excellent communication skills, both written and verbal     
• Ability to work at pace   
• Mature interpersonal skills and an ability to demonstrate empathy
• Great analytical skills
• Confidence to deal with and make judgement calls in complex and nuanced situations   

What we can offer you:

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Job Family Group:

Human Resources

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Job Family:

Employee Relations

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.