Customer Protection and Market Practices Risk Lead Analyst, Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

We are looking for an experienced risk management professional to join the Markets Customer Protection and Market Practices (CPaMP) Risk Management team — a first line of defence function within Markets Chief Operating Officer Non-Financial Risk Management. In this Vice President role, you will shape and deliver the risk and control framework that protects clients and upholds market integrity across a globally connected trading and markets business. Your work will directly inform senior decision-making, strengthen governance, and ensure that conduct and compliance risks are identified, assessed, and managed with precision.

Key Responsibilities:

• Plan and execute risk assessments using structured challenge processes, evaluating both inherent and residual risks to produce clear, actionable outcomes for the business.
• Analyse data from risk monitoring activities to surface meaningful trends, emerging risks, and patterns, translating findings into concise insights that inform senior management decisions.
• Support business stakeholders in conducting focused deep dives on emerging risk and control gaps, applying specialist product and control knowledge to drive timely resolution.
• Coordinate periodic risk appetite assessments, ensuring compliance risk exposures are identified, measured, monitored, and escalated to the appropriate governance forums.
• Build and sustain effective working relationships with Front Office, Compliance, Operational Risk, and Internal Audit teams across local and global markets.
• Serve as a subject matter resource on customer protection and market practices risk, providing guidance and direction to stakeholders across all three lines of defence.
• Proactively identify risks, issues, and dependencies within a complex organisational environment, escalating concerns appropriately and ensuring timely resolution.

Required Qualifications & Skills

• Background in a risk management, compliance, or controls-focused role within financial services, with demonstrated ability to manage risk end-to-end.
• Solid knowledge of risk management practices, encompassing risk identification, control evaluation, monitoring frameworks, and regulatory reporting.
• Analytical and data-driven approach to problem-solving, with the ability to interpret complex outputs and translate them into clear, structured recommendations.
• Hands-on experience using SQL, Python, or Excel VBA for risk analysis, supported by a background in database administration and risk and control management systems within financial services.
• Excellent written and verbal communication skills, including the ability to produce high-quality reporting and present findings confidently to senior stakeholders.
• Ability to navigate a large, matrixed organisation and collaborate effectively with regional and global partners across multiple functional areas.
• Strong relationship-building skills, with a track record of working constructively across business units, legal, compliance, and audit functions.
• Self-motivated, resilient, and organised, with the capacity to manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word.
• Bachelor's degree or equivalent university-level qualification.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? 

Apply to discover the true extent of your capabilities. 

#LI-AF3

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Job Family Group:

Risk Management

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Job Family:

In-Business Risk

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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