Business Management Senior Associate (AVP)

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

We are seeking an Associate Vice President (AVP) to partner with specific lines of business within Services, Markets, Banking & International, and Client (SMB&IC) Operations and lead their internal communications and associated employee engagement projects, and manage Governance processes for Business Management. In this position, the AVP, Business Management will partner closely with Business Execution and stakeholders within SMB&IC Operations and directly report to Head of Business Management, SMB&IC Operations.

Success in this position requires strong verbal and written communication and the ability to build relationships, collaborate, and adjust to changing priorities. Ideal candidates thrive in fast paced organizations that require significant partnership and ability to balance multiple projects. It is critically important for candidates to have the ability to operate independently and proactively seek guidance, support, and input from their manager and colleagues. The expectation will be to identify and evaluate new techniques and improve processes, propose and implement new ideas, and contribute to a rapidly changing organization.

This role presents a great opportunity to grow and develop an exciting long-term career at Citi.  

Responsibilities:

• Partner with colleagues to coordinate, prepare and disseminate written internal communications on topics such as policy changes, process changes, events and activities, and organizational updates

• Support VOE and People & Culture initiatives and messaging e.g. newsletters, events

• Evolve and maintain the communications plan by applying standard organizational needs, stakeholder input, and new ideas

• Manage intranet site design, maintenance, and content

• Manage intake, organization, and delivery of new communication requests

• Coordinate logistics for global and region-specific meetings and events, such as town halls and executive visits

• Act as a point of contact and liaison between the businesses and Business Management, and facilitate approval of communications

• Track critical metrics to measure effectiveness of communications

• Support preparation of business review presentations

• Manage Citi Gratitude and L&D budgets across SMB&IC Operations

• Maintain CBNA signatory approval process

• Manage ad-hoc projects

Required Qualifications:

• Similar prior experience, preferably in financial services

• Strong written and verbal communication skills

• Experience composing internal communications, slide design, and basic web design

• Demonstrate strong sense of ownership and attention to detail

• Demonstrate growth mindset and natural curiosity for learning

• Confident interpersonal skills and comfort contributing to discussions with leaders

• Motivated, creative, and resourceful problem-solver

• Demonstrates discretion when handling confidential information

Education:

• Bachelor’s/University degree or equivalent experience

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Project and Program Management

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Job Family:

Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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