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Citi Solutions Centre Manila is located at Citi Plaza, the country headquarters and Citi’s largest site in Asia Pacific. Nestled in Bonifacio Global City, Taguig, a modern business district complete with offices, residences, malls, schools and more, this site is home to Citibank Regional Operating Headquarters (ROHQ) and Citigroup Business Process Solutions (CBPS). Here, you’ll find 6,100 employees working across Customer Service, HR, Finance, Technology, and Compliance to serve more than 90 countries and territories.
A unique feature of Citi Manila is having ROHQ and CBPS, as well as Country Management, corporate and investment banking and global functions, housed in the same building. This allows for synergy in terms of employee engagement, talent development, internal mobility, a sense of community, and overall company culture, which is very important to employees.
Team spirit is essential to the way we work, and you’ll find many opportunities to connect with colleagues through town halls, family events, life skills programs, talent tours, and more. The leadership team is committed to helping you build a rewarding long-term career. Join us, and make progress of your own.
Living well is about more than good physical health – it’s about your financial well-being, too.
That’s why Citi offers a variety of benefits and resources to help you save and be well in all aspects of your life. Individual benefits may vary. Visit our Global Benefits page to learn more.
HMO for Employees and Qualified Dependents
Retirement Plan
Cash Allowances
Tuition Reimbursement
At Citi Manila, Citi employees enjoy amenities that cater to a healthy work-life balance. These include an on-site, multi-faith room and Mothers' Rooms on every floor. We also offer a clinic for employees and we encourage and host health and wellness sessions for teams and individuals to participate in.
Get inspired and hear what employees who elevated their careers have to say about working at Citi Manila.
"There are a vast number of opportunities at Citi Manila. If you want to build your career, Citi Manila would be a good place to do that as there are different fields or areas you could work and gain experience in."
Chrissie
FRSS Data Services and Delivery Lead
"I enjoy working with people who have diverse ideas and different perspectives. Every day is a learning experience and an opportunity to build on knowledge, collaborate with people, positively influence managers and team members, and as cliché as it sounds, be the best for our clients. The amount of energy and passion at Citi is a great influence on mindset and behaviors."
Maria
Business Unit Head, ISG Manila
"Citi cares for and values its employees. I feel that we and our well-being is always the priority. Citi is like a family, and those who lead us in the Philippines as well as our senior colleagues regionally and globally, do care about us in ways that I really value and treasure."
Trish
SVP: Regional Head of Service Desk for Asia Pacific
"Citi’s agenda for Diversity and Inclusion has exceeded my expectations. I am proud to be part of a global company that values this."
Jay
Chair of the PH PRIDE organization
"Citi definitely exceeded my expectations in its genuine care for its employees most specially amidst the pandemic. Not many organizations executed the way Citi did in terms of prioritizing the welfare of its people."
Annie
Assistant Vice President
Our commitment to diversity is core to Citi’s values. More than 50 percent of our colleagues globally are women, and our inclusive culture has been recognized and rewarded by LGBT+ communities all over the world. Citi Philippines employees actively participate in four employee Affinity Network Chapters: Citi Women’s Network, Citi Pride Network, Citi Generations Network, and a recently established Citi Families Matter Network, the first in Asia Pacific.
Not all groups are represented at every location.
Visit our Global Diversity and Inclusion page to learn more.
Global Community Day (GCD) is an annual volunteer action where Citi employees, family and friends come together to make a positive impact in our communities. Each year, the Manila site actively takes part in many Corporate Social Responsibility programs and initiatives which focus on education, health, children, environment, and more. In 2019, over 7,000 employees signed up to take part in one or more activities, totaling more than 17,000 volunteer hours.
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