Quality Assurance, Monitoring & Testing Sr. Analyst Assistant Vice President

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Job Overview

The Country Control Testing Utility (CTU) is responsible for assessing the adequacy of Controls and Monitoring and Testing Tools that are designed and executed by in-country Business and Functions.

The Country Controls Testerwill report to the Country Controls Assessment and Testing Team Lead, within the COO’s Central Controls Capabilities organization, in Zurich. It is an execution-oriented position that is responsible for operational controls performance assessment and assurance for in-country controls as well as monitoring and testing tools. This includes the execution of control assessment processes, design and execution of control monitoring and testing procedures, results reporting, and insight sharing related to the above scope of controls assessment activities. The role is focused on in-country control testing activities but will also support the Global Assessment and Testing Team with testing and monitoring activities. Coverage may vary from time to time to meet internal and external deliverables across the Assessment and Testing team.

The Country Controls Tester will be responsible for executing the above responsibilities, with breadth and depth on control assessment planning and execution. They will be accountable for controls testing results and advice regarding control design and remediation. As part of this, the role requires the identification of control assessments for escalation to senior management, inputs to process enhancements, technical strategy, and work plans. The position closely follows the latest trends in control design and assurance and requires strong knowledge of appropriate and effective control design and adapts them for application within their own job and covered businesses.

Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly with respect to providing feedback on the adequacy and effectiveness of controls and any remedial actions required as part of controls assessments. The role will require engagement with senior managers at SVP and Director level.

Responsibilities:

• Develops control monitoring and testing tools and associated procedures in line with the applicable Policies, Procedures and Standards.
• Supports Control Design Assessments (CDAs) for controls operated across Businesses/Functions in line with the applicable Policies, Procedures and Standards.
• Executes monitoring and testing, when required, to assess the timeliness, accuracy and completeness of controls using Citi systems, in line with the applicable Policies, Procedures and Standards. This includes documenting any control failures and escalating to the Team Lead.
• Handles exception communications by confirming proposed outliers and reviewing them with control/control execution leaders from the covered Business/Function.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Supports the adoption of the new MCA Standards and Procedures and the build out of the central controls testing capability.
• Take responsibility for their own book of work and prioritizes potentially competing deliverables.
• Supports training of testers on processes, systems, and execution of control assessment activities, which may include cross-training staff across the Country Control Assessment & Testing Team.
• Maintains relationships and drives accountability with partners, peers, and other stakeholders to drive control assessment and testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 6 - 8 years of relevant work experience in the Risk & Control domain, with experience in internal controls testing and monitoring and quality checks.
• Advanced knowledge and experience in controls design, execution, and/or control testing.
• Experience of Financial Services products and services and distribution channels.
• Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Strong communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of Businesses/Functions.
• Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred.

Travel Requirement:

• Less than 10%.

Education:

• University degree preferred.

Primary Locations:

• Zurich, Switzerland

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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