Senior HR Delivery Partner

Post location: Warsaw, Prosta 36

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s HR Partnership & Delivery (HRPD) Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The HR Delivery Partner is responsible for the delivery of day-to-day HR support in coordination with a global Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Key Responsibilities:

• Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency

• Responsible for HR delivery and implementation across the employee lifecycle

• Partner with business managers and other key stakeholders to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed

• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations (when applicable) to ensure delivery and implementation of HR solutions

• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently

• Work with relevant stakeholders in HRP&D including manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability

• Resolve moderately complex HR issues conferring with managers when necessary

• Assist progressively large or more complex employee populations and participate in cross-Citi projects

• Acts as a subject matter expert to managers and employees

Key skills and qualifications:

• 4-5 years of relevant experience preferred

• Knowledge of applicable Employment laws

• Working knowledge of industry standards and practices

• Proficient in Microsoft Office and PeopleSoft

• Demonstrated analytical skills

• Consistently demonstrates clear and concise written and verbal communication

• Fluent English

Education:

• Bachelor’s degree/University degree or equivalent experience

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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