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Senior HR Delivery Partner

Job Req ID 24744019 Location(s) Warsaw, Poland Job Type Hybrid Job Category Human Resources
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Post location: Warsaw, Prosta 36

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s HR Partnership & Delivery (HRPD) Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The HR Delivery Partner is responsible for the delivery of day-to-day HR support in coordination with a global Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Key Responsibilities:

  • Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency

  • Responsible for HR delivery and implementation across the employee lifecycle

  • Partner with business managers and other key stakeholders to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed

  • Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations (when applicable) to ensure delivery and implementation of HR solutions

  • Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently

  • Work with relevant stakeholders in HRP&D including manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability

  • Resolve moderately complex HR issues conferring with managers when necessary

  • Assist progressively large or more complex employee populations and participate in cross-Citi projects

  • Acts as a subject matter expert to managers and employees

Key skills and qualifications:

  • 4-5 years of relevant experience preferred

  • Knowledge of applicable Employment laws

  • Working knowledge of industry standards and practices

  • Proficient in Microsoft Office and PeopleSoft

  • Demonstrated analytical skills

  • Consistently demonstrates clear and concise written and verbal communication

  • Fluent English


  • Bachelor’s degree/University degree or equivalent experience

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



Job Family Group:

Human Resources


Job Family:

HR Advisors & Generalist


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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