Senior Data Analyst

Discover your future at Citi

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Job Overview

Excited to grow your career?

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

What do we do?

SMBF Production Management:

The SMBF Production Management organization provides business critical application management and support to our SMBF(Services, Markets, Banking and Functions)  clients through our global and diverse team of over 5000 people positioned across 66 cities in 37 countries supporting ~3000 applications. 

The Production Management organization is embarking on a multiyear evolution which will change how it delivers its services. This large-scale change programme has many different streams of work of which one is Optimization and Enablement. Optimization and Enablement will redefine not just what but how work is performed and drive a sustainable model for increased effectiveness and maturity across these services. At the heart of this transformation is data. This role will report into the Service Maturity Data and Analytics Lead and will be responsible for driving measurable change across this domain. The role will be “hands on” and the successful candidate will be very technically astute across a broad set of Technologies.

Who will be a great fit here?

• Passionate Data & Analytics Advocate: You possess a very good understanding of data and analytics and are excited about leveraging its power to drive organizational change.

• Develop and Visualize Insights: You have muti year experience in creating compelling data visualizations and reports using tools like Tableau to communicate complex information clearly and effectively.

• Strategic Thinker & Problem Solver: You are able to analyze complex situations, identify opportunities, and develop innovative solutions.

• Technical Acumen: You have a strong command of data analysis tools and techniques, including practical experience with Data visualization tools , relevant programming languages   and statistical methodologies

• Effective Communicator: You can clearly articulate complex technical concepts to both technical and non-technical audiences. You are adept at building relationships and fostering collaboration.

• Results-Oriented: You are driven to deliver impactful results and have a proven track record of success in data and analytics initiatives.

Your role in our team would encompass the following and more:

• Drive the Delivery of Enhanced Data & Analytics Maturity: Lead the charge in evolving our data and analytics capabilities within Production Management. You will champion the delivery and adoption of next-generation analytics, moving beyond descriptive and diagnostic analysis towards predictive and prescriptive insights.

• Enable Data-Driven Decision Making: Collaborate across teams to define, measure, and communicate the impact of data and analytics initiatives. Your work will empower data-driven decision making and drive tangible and measurable improvements.

• Champion Innovation: Embrace a culture of innovation and continuous improvement. Explore and implement cutting-edge technologies and methodologies to enhance our data and analytics processes yielding measurable ROI

• Be a Collaborative Leader: Work closely with stakeholders across Production Management and other departments to ensure successful implementation of data and analytics initiatives. Your ability to communicate effectively and build strong relationships will be essential.

Qualifications:

• Minimum 5 years of relevant experience

• Project management experience and production support experience. Excellent communication and organization skills

• Very strong practical data analysis and visualization skills using tools such as Tableau

• Advanced proficiency in MS Office suite. Practical experience using AI/Emerging Technologies

• Strong Proficiency in Python, APIs, and DB connectivity (SQL), ETL. Familiarity with GitHub  

• Proven experience using JIRA / AGILE / SCRUM to deliver solutions. Data flame/Snowflake expertise

• Proven IT Service Management (ITSM) knowledge and experience. Statistical/Business analysis experience

• Proven ability handling and manipulating very large datasets

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

If you are a highly motivated individual with a passion for data and analytics and are eager to make a significant impact in a global organization, we encourage you to apply!

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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