Operational Risk Senior Manager (Hybrid)

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi.

Team / Role Overview

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.

What you will do:

• Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
• Help support the oversight the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
• Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures and the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.

What we'll need from you: 

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career” By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

· Private Medical Care Program

· Life Insurance Program

· Pension Plan contribution (PPE Program)

· Employee Assistance Program

· Paid Parental Leave Program (maternity and paternity leave)

· Sport Card

· Holidays Allowance

· Sport and team recreation activities

· Special offers and discounts for employees

· Access to an array of learning and development resources

· A discretional annual performance related bonus

· A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-LC1

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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