KYC Technology Lead Business Analyst

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Job Overview

Post location: Warsaw, Prosta 36, Citi Solutions Center

Team/role overview:

The KYC (Know your Customer) Technology Lead Business Analyst is a senior position in the compliance organization responsible for liaising between compliance, business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

What you'll do:

• Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements. 

• Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient.

• Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience

• Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions

• Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations.

• Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we'll need from you:

• 6-10 years of experience in business analysis or systems analysis

• 5+ years in AML (anti-money laundering)/KYC from a business or compliance perspective

• Configuration experience with SaaS vendor product - Fenergo

• Excellent verbal and written communication skills

• Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence

• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

• Agile qualifications as product owner or scrum master

• ICA or ACAMS qualification preferred

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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