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KYC Technology Lead Business Analyst - Vice President

Job Req Id:
25911564
Location(s):
Warsaw, Mazovia, Poland
Job Type:
Hybrid
Posted:
Oct. 03, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

KYC Technology Lead Business Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in KYC processes, KYC technology and business analysis to Citi’s AML Risk Management Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The KYC Technology Lead Business Analyst is a senior position in the compliance organization responsible for liaising between compliance, business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

What you’ll do

  • Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements. 

  • Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient.

  • Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience

  • Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions

  • Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations.

  • Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site

What we’ll need from you

  • Bachelor's degree/University degree, Master's degree preferred

  • 8+ years of experience in business analysis or systems analysis

  • 5+ years in AML/KYC from a business or compliance perspective

  • Configuration experience with SaaS vendor product - Fenergo

  • Excellent verbal and written communication skills in English

  • Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence

  • Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

  • Agile qualifications as product owner or scrum master

  • ICA or ACAMS qualification preferred

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  • Private Medical Care Program

  • Life Insurance Program

  • Pension Plan contribution (PPE Program)

  • Employee Assistance Program

  • Paid Parental Leave Program (maternity and paternity leave) 

  • Sport Card

  • Holidays Allowance

  • Sport and team recreation activities

  • Special offers and discounts for employees

  • Access to an array of learning and development resources 

  • A discretional annual performance related bonus

  • A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-MF1

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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