
KYC Operations Adherence Reviewer
- Job Req Id:
- 25892739
- Location(s):
- Warsaw, Poland
- Job Type:
- Hybrid
- Posted:
- Aug. 12, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Responsibilities:
Responsible for performing in depth reviews of high risk manual processes and ensuring the feedback to KYC Operations are accurate, detailed and timely.
Partnering with KYC Operations to ensure timely resolution of issues and identify areas of process improvement / automation.
Host Operations forums to clarify results, and suggest improvement actions to Senior Management.
Liaise with Technology to create or refine reports, and provide exception management reporting and Management Information System (MIS) reporting
Perform quality reviews of control checks, procedures and processes
Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
Acts as SME to Operations, Senior stakeholders and other team members.
Qualifications:
Proficient in Excel and PowerPoint
Working knowledge of KYC function and Citi KYC is preferred
8-12 years of relevant experience
Bachelor's degree/University degree or equivalent experience
Excellent communication skills with the ability to present complex data in a clear, concise and actionable manner
High attention to detail, ensuring accuracy and quality in all deliverables
Demonstrated organizational and interpersonal skills
We offer:
Working in an international environment in one of the greatest financial institutions worldwide
An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services
Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other).
Consideration for a yearly bonus
International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture.
A supportive workplace for professionals returning to the office from childcare leave
Abundance of internal job opportunities locally and globally
#LI-KG1
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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