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KYC Operations Adherence Reviewer

Job Req Id:
25892739
Location(s):
Warsaw, Poland
Job Type:
Hybrid
Posted:
Aug. 12, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Responsibilities:

  • Responsible for performing in depth reviews of high risk manual processes and ensuring the feedback to KYC Operations are accurate, detailed and timely.

  • Partnering with KYC Operations to ensure timely resolution of issues and identify areas of process improvement / automation.

  • Host Operations forums to clarify results, and suggest improvement actions to Senior Management.

  • Liaise with Technology to create or refine reports, and provide exception management reporting and Management Information System (MIS) reporting

  • Perform quality reviews of control checks, procedures and processes

  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed

  • Acts as SME to Operations, Senior stakeholders and other team members.

Qualifications:

  • Proficient in Excel and PowerPoint

  • Working knowledge of KYC function and Citi KYC is preferred

  • 8-12 years of relevant experience

  • Bachelor's degree/University degree or equivalent experience

  • Excellent communication skills with the ability to present complex data in a clear, concise and actionable manner

  • High attention to detail, ensuring accuracy and quality in all deliverables

  • Demonstrated organizational and interpersonal skills

We offer:

  • Working in an international environment in one of the greatest financial institutions worldwide

  • An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services

  • Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other).

  • Consideration for a yearly bonus

  • International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture.

  • A supportive workplace for professionals returning to the office from childcare leave

  • Abundance of internal job opportunities locally and globally

#LI-KG1

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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