ICRM Quality Assurance, Monitoring & Testing Lead Analyst - Vice President (Fixed Term)

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in legal, audit and risk management to Citi’s Legal Regulatory Requirements and Obligation (RRO) Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Individuals in the Independent Compliance Risk Management (ICRM) Quality Assurance (QA) Team are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management. This includes the execution, as part of a small team led by a SVP/C14, of monitoring and testing activities for controls, and the QA of control design assessments, control monitoring & testing tools design assessments, and the accuracy and quality of those tools. The individual may also be involved in other QA reviews as per the annual QA Plan such as policy/procedure adherence reviews, ICRM process focused reviews, issue quality control/assurance, and lessons learned. This role resides in the Controls Team within Independent Compliance Risk Management function (ICRM) and is a fixed term contract until March 31st, 2027.

What you’ll do

• Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality

• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance

• Review stakeholder feedback

• Support quality testing performed for Consent Order remediation post completion of an activity/process

• Take part in development and execution of monitoring and testing for control design assessment and design of operational effectiveness for monitoring & testing tools, and execution of monitoring/testing tool

• Report on quality assurance outcomes to top management and relevant stakeholders

• Stay up-to-date with the latest quality assurance testing tools and strategies

• Have a good understanding of the Citi risk & control framework and the underlying fundamentals of risk management

• Identify any monitoring or control breaks and suggest enhancements

What we’ll need from you

• Bachelor’s degree in a relative field, advanced degree a plus.

• Audit related professional qualification is preferred

• Extensive experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.

• Ability to identify, measure, and manage key risks and controls. Provide challenge and make recommendation for risk and controls remediation.

• Strong analytical skills to evaluate complex risk and control activities and processes.

• Excellent verbal and written communication skills in English, with a demonstrated ability to engage at the senior management level.

• Ability to understand Policies, Standards, and Procedures and translate into practical application/execution

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:

  • https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-MF1

This position is for a fixed term contract until March 31st, 2027.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Primary Location Full Time Salary Range:

223 400,00 zł - 380 400,00 zł

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.