
Global Markets - Operational Risk Senior Manager
- Job Req Id:
- 25904169
- Location(s):
- Warsaw, Mazovia, Poland
- Job Type:
- Hybrid
- Posted:
- Sep. 10, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Citi’s Operational Risk Team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
The group is part of the in-business First Line of defense looking after Operational risk. The team is responsible for proactively investigating, developing, and implementing enhancements as well as design frameworks which will enhance processes to ensure they operate within the businesses risk appetite.
Operational Risk Senior Manager is responsible for In-business Risk identification, assessment, measurement, monitoring and reporting. The role focusses on the entire scope of Operational risks.
What you’ll do:
Produce analytics and reporting used to manage Operational risk
Perform root cause analysis of common operational problems
Develop, enhances, and validate the methods of measuring and analyzing different Operational risk types.
Communicate results to diverse audiences
Provide guidance to junior analysts as and when necessary
Manage stakeholder interaction
Apply AI based solution to enhance risk identification and controls
Challenge the status quo, display initiative and innovation in coming up with solutions;
What we’ll need from you:
Good knowledge and understanding of Markets Products and services.
General management skills, leadership abilities and administrative experience,
strong verifiable management of Excel and Power Point (exclusive). Proven data management skills such as VBA, Python, SQL, Power Bi or Tableau (valued but not exclusive)
Proficiency handling very large data sets
Familiarity with enhancing, automating, or simplifying control processes as well as monitoring control exceptions and breaches.
Proven ability to design and lead projects that enhance processes, showcasing creativity in problem-solving complex situations.
>10 years of experience in Operational Risk Management, Audit, Compliance or other control function
Effective communication skills to liaise with various stakeholders across the business.
Orientation to results and detail, efficient working in a dynamic environment, managing multiple responsibilities and delivery of simultaneous tasks in a rigorous control environment while connecting the dots across different workstreams.
What we can offer you:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-MR1
------------------------------------------------------
Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Enterprise Risk------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Global Benefits
Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Explore More Jobs
-
Wealth Relationship Manager - Las Vegas, NV
- Las Vegas, Nevada
-
Vice President, Operations Core Project Lead Analyst
- Kuala Lumpur, Kuala Lumpur
-
Vice President - Fine Art Curator
- Mumbai, Maharashtra
-
Transaction Services Senior Lead Analyst
- Getzville, New York
-
Early Careers Talent Network
Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.
-
Career Professionals Talent Network
Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.