
Custody Tax Operations Expert
- Job Req Id:
- 25893159
- Location(s):
- Warsaw, Poland
- Job Type:
- Hybrid
- Posted:
- Aug. 04, 2025
Discover your future at Citi
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Job Overview
The Asset Servicing Expert provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Expert/Manager within Custody Tax Operations department, responsible for delivery of WHT Tax events.
Responsibilities:
- This role requires merits related to processing WHT Tax events or processes related to global Custody Operations.
- These activities include revisions of documentation, notifications and facilitating postings for Tax events
- Strong focus on continuous improvement and challenging the status quo aimed at process efficiency
- Monitor project status and communicate effectively to key stakeholder project members, of any associated risks to the project
- Manage and communicate timeliness and deliverables to all members of the team via Management structure (acting as Expert or Manager)
- Communicate to senior managers the need for key procurement items
- Provide status reports to include current and next action steps, tasks, documents and information
Qualifications:
- Master’s Degree Preferred, Tax Advisor qualifications or equivalent welcomed
- At least 5 years of relevant Experience within area of Tax Advisory or Custody/Asset Servicing Operations
- Good track record of role key success factors
- Fluent English
- Drive culture of Innovation, Diversity and Proactiveness
- Strong self-starter mindset is a must
- Decision making in fast paced environment
What we can offer you:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-DP2
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Asset Servicing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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