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Workforce Strategy Lead Analyst – C13 - TAMPA, BUFFALO

Job Req ID 24746081 Location(s) Tampa, Florida; Getzville, New York Job Type On-Site/Resident Job Category Operations - Core
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The Resource and Business Management team, within the Risk Chief Administrative Office, has strategic and operational responsibilities to support Citi's Chief Risk Officer and the Independent Risk Management (IRM) organization to achieve its priorities.  This includes Resource and Financial Planning, Executive Scorecards, Location Strategy, Continuity of Business and other projects. The Lead Analyst role for Workforce Strategy, within the Resource and Business Management team, will support the team across a wide variety of Workforce Management initiatives and deliverables in partnership with other members of the Resource and Business Management team as well as HR, and the CAO’s/Business Execution Leads across the IRM organization.  

Key responsibilities include but not limited to:

  • Assist in consolidation of information and in the development of decks and other material for internal senior leadership.
  • Support broader Workforce Management initiatives and the Workforce Strategy Lead and provide ad hoc analysis as deemed necessary, working with multiple stakeholders including CAO’s/Business Execution Leads and Human Resources.
  • Identify process improvement opportunities and ensure we have appropriate controls, procedures and documentation across the team and that established guidelines/policies are adhered to and updated as necessary.
  • Help implement and ensure adherence to organizational principles and understand/track exceptions.
  • Help develop guidelines for IRM and leverage data to analyze trends and highlight shifts to management.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules, regulations, and policies.

Key Competencies:

  • Methodical and proactive thinker who is also detail oriented with demonstrated project management skills and the ability to execute across IRM teams with high quality and strict timetables
  • Proven organizational skills with the ability to multi-task effectively in a fast paced, dynamic environment
  • Excellent analytical and problem solving skills with a desire to improve processes
  • Highly proficient in Excel, PowerPoint, and data management/ mining with extensive experience in deck creation for senior leaders
  • Effective verbal and written communication skills
  • Team player and with strong relationship management skills
  • Strong interpersonal skills for interfacing with all levels of internal and external stakeholders

Qualification & Education:

  • 6-10 years of relevant experience
  • Experience in financial services preferred.
  • Knowledge of financial, analytical, and reporting tools
  • Bachelor's Degree/University degree or equivalent experience
  • Master’s degree preferred.


Job Family Group:

Operations - Core


Job Family:

Business Planning & Analysis


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Full Time Salary Range:

$93,440.00 - $140,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

May 31, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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