Workday IT Business Lead Analyst - VP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Workday IT Business Lead Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

As a Workday Payroll & Compensation Configurator a typical day to include the following:

• Hands on experience in NAM Payroll, UK Payroll, Global Payroll end to end process

• Analyzes, defines and documents complex business requirements and processes relating to functional area of expertise.

• Leads design and review existing or new functionality/configuration with technical and functional resources at all levels, including members of management.

• Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.

• Manages multiple, parallel projects/tasks using exceptional organizational and time management techniques to successfully complete tasks in a timely manner.

• Manages Workday projects/tasks through the various lifecycle stages, from business need through design and delivery.

• Provide guidance and thought leadership on how skillset and capability can help resolve client needs and actively participates in all phases of the Workday life cycle.

• Monitors progress of tasks against plan, and reports status to leadership on project issues.

• Establishes and maintains client relationships. Communicates client feedback to leadership as appropriate.

• Suggests improvements and proactively addresses issues. Answers all inquiries by established deadlines.

• Demonstrates knowledge relating to Workday functional area and participates in training and development initiatives to keep abreast of current trends and practices.

• Contributes to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, and regularly posting best practices and knowledge sharing information to the internal info sharing site.

• Understands quality standards for own work and monitors and manages work of team members, providing feedback as appropriate.

• Completes assigned tasks in prescribed timelines consistent with deliverables and asks for support and direction as appropriate.

• Understands the scope and details of project plan and is able to identify and communicate the need for resources for tasks or assigned areas of responsibility.

• May provide guidance, instruction, direction, and leadership to other team members.

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• 4+ years Workday Payroll
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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