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VP – ICM Controls

Job Req ID 24736127 Location(s) Tampa, Florida; Getzville, New York; Irving, Texas Job Type Hybrid Job Category Risk Management
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The Client organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps, or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization.

The Client organization is seeking a high-performing, highly motivated professional with a background in operational risk and controls to provide support to the Institutional Credit Management (ICM) Underwriting business. This role will be part of a growing team reporting into the Underwriting Controls Manager in Client and will focus on supporting the business in the identification, monitoring, mitigation, and reporting of operational risks. This role will include performing governance functions aligned with the firm’s operational risk framework such as the Manager’s Control Assessment (i.e. RCSA), Regulatory Mapping, etc. This is an exciting opportunity for a practically minded professional with a thorough understanding of executing a risk and control framework in the first line of defense, a strong control mindset, and a keen interest to grow professionally and to make a difference.

Experience with underwriting activities and the end-to-end credit process a plus. This individual will also assist in the development of strategic solutions to address these risks, to enhance the wider monitoring controls and to ensure compliance with regulatory requirements and with firm Policy and Standards. The incumbent will work closely with and provide support to the ICM Underwriting organization as well as working with first- and second-line teams, Business Managers, Control teams, and partnering with areas such as Operations and Technology.

Key Responsibilities

  • Support ICM’s Underwriting organization in risk, control, and reporting responsibilities.
  • Establish sustainable controls and monitoring methodologies to ensure process quality and effectiveness of controls.
  • Ensure that any new controls are included in the respective teams’ frameworks, and that relevant dependencies are setup.
  • Produce, enhance, and automate, as required, reporting tools and Management Information materials for senior management.
  • Collaborate with first- and second-line teams, as well as Operations & Technology (O&T), to investigate and resolve control issues.
  • Develop and maintain relationships across the Underwriting organization and Lines of Defense to better understand and deliver a robust risk and control framework.
  • Educate and provide guidance to business leaders and process owners on required Operational Risk Management (ORM) policy adherence and contributing to the end-to-end development of controls and monitoring to ensure they are designed appropriately to mitigate the risks identified.
  • Active leadership and engagement during the scoring of inherent risk, and the performance of control and monitoring design assessments to ensure identified risks are well understood and addressed.
  • Actively collaborate with the Underwriting organization to identify, evaluate, and manage risks and controls arising from changes in regulations or internal policies, or from business-led changes.
  • Engage with Underwriting teams to understand any concerns regarding execution of the control environment and /or other applicable emerging concerns.
  • Ensure procedures, process notes, and other documentation are up-to-date and applied adequately.
  • Lead or participate in multiple and concurrent enhancement / transformation initiatives to remediate any identified gaps.
  • Engage in additional work streams as required.

Development Value

In this role you can expect to:

  • Acquire in-depth and end-to-end knowledge of ICM’s Underwriting activities and associated controls.
  • Work with people from different functions, countries, and diverse backgrounds.
  • Gain exposure to senior stakeholders within the Bank.
  • Contribute meaningfully to a growing business function.
  • Build leadership skills required for potential future line management roles.

Qualifications and skills required:

  • At least 7 years’ experience in the risk and controls domain.
  • Proven experience in independently handling enhancement projects and interacting with teams across multiple lines of defense.
  • Excellent problem-solving skills: ability to see the big picture with high attention to critical details.
  • Ability to critically interpret regulations / policies / standards and convert them into logical procedures and control documents.
  • Experience focusing on wholesale lending products preferred.
  • Excellent written and verbal communication skills.
  • Developed interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations.
  • A proactive and “no surprises” approach in communicating issues.
  • Range of experience demonstrating flexibility in skillset and approach.
  • Undergraduate degree or equivalent experience.


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Apr 09, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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