Transaction Manager Officer Loan Closer

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Job Overview

Citi Community Capital (CCC) is the premier affordable housing lender in the United States, consistently ranked #1 for the past 15 years. We are dedicated to providing financing for the development and
preservation of affordable housing and community revitalization projects nationwide. Our innovative financial solutions empower communities, create opportunities, and foster sustainable growth. Join a team
committed to making a tangible difference in people's lives and strengthening neighborhoods across the country.

The Transaction Management team is responsible for supporting multiple aspects of the lending lifecycle. This includes, but is not limited to, loan closing and servicing coordination, facilitating complex client
onboarding, data management, and quality control. The team is accountable for operational oversight of the closing and servicing of all conversion loan transactions across various business divisions to ensure all
internal and external requirements are met.

Job Summary
Citi is seeking a highly motivated and experienced professional to join our dynamic team, focusing on complex loan closing activities within affordable housing while contributing to broader transaction management functions across the lending lifecycle. The role involves managing all aspects of the loan closing process for complex transactions, ensuring timely, accurate, and compliant execution. This position requires a meticulous professional with a deep understanding of real estate finance, affordable housing development, the intricacies of tax credit structures, and broader loan operational processes. The individual will play a crucial role in enhancing performance, efficiency, and ensuring compliance throughout the loan lifecycle.

Key Responsibilities
Loan Closing (Affordable Housing Focus):
Manage a pipeline of affordable housing loan closings from commitment
through funding, including construction loans, permanent loans, and bond
financings.
○ Coordinate extensively with internal stakeholders (underwriting, legal,
portfolio management, credit risk, operations) and external parties
(counsel, developers, syndicators, investors, government agencies).
○ Review and analyze complex legal documentation, including loan
agreements, partnership agreements, deeds of trust, regulatory
agreements, and intercreditor agreements, to ensure all conditions
precedent to closing are met.
○ Exhibit a strong understanding of Low-Income Housing Tax Credits
(LIHTC) and other tax credit programs, ensuring compliance requirements are meticulously integrated into the closing process.
○ Oversee the satisfaction of all pre-closing conditions, track critical
deadlines, and manage the collection and review of all required
documentation.
○ Facilitate the ordering and review of third-party reports, title insurance, and surveys.
Prepare and/or review closing statements, disbursement schedules, and
wire instructions.
○ Proactively identify and resolve potential closing issues, collaborating with all parties to ensure smooth and efficient transaction completion.
Broader Transaction Management & Lifecycle Support:
Contribute to the build and development of processes to support loan
origination and lifecycle management for a variety of loan types, including corporate, commercial, real estate, structured, syndicated, and bilateral loans, as well as trade finance.
○ Assist with the creation and continuous improvement of processes,
standards, procedures, controls, and training for transaction management.
○ Aid in the design, implementation, testing, and rollout of technology
solutions related to loan lifecycle management.
○ Provide training and support to transaction management staff and
business constituents.
○ Ensure that data quality, controls, and processes meet internal policies
and regulatory requirements and expectations.
○ Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure end-to-end transparency.
○ Participate in projects aimed at enhancing performance and efficiency,
including loan remediation and loan system testing/migrations.
○ Actively manage and maintain a deal closing pipeline of loan transactions and lifecycle events.
○ Capture data, store documentation, troubleshoot issues/roadblocks, and perform quality control for loan transactions.
○ Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation and
safeguarding Citigroup, its clients and assets, by driving compliance with
applicable laws, rules and regulations, adhering to Policy, applying sound
ethical judgment regarding personal behavior, conduct and business
practices, and escalating, managing and reporting control issues with
transparency.
○ Maintain accurate and organized electronic and physical closing files and documentation.

Qualifications
Education:
Bachelor’s/University degree or equivalent experience in Finance, Real
Estate, Business Administration, or a related field.

Experience & Expertise:
2-5 years of relevant experience in loan closing or transaction
management within financial services, with a strong preference for
affordable housing finance.

○ Demonstrated expertise in affordable housing finance, including a
thorough understanding of Low-Income Housing Tax Credits (LIHTC), taxexempt bonds, and other subsidy programs.
Strong knowledge of real estate legal documentation, title and survey
review, and closing mechanics.
○ Knowledge of wholesale loan (syndicated / bilateral) product and
business, including an understanding of legal loan documentation, loan /
funding mechanics, deal structure, and funds flows is a plus.
○ Experience with Loan IQ, transaction capture tools, or similar loan
management software.
○ Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Tableau or
visualization tool familiarity is a plus.

Skills:
Proven ability to manage multiple complex transactions simultaneously
under tight deadlines and prioritize effectively with minimal management
follow-up.
○ Exceptional organizational skills, keen attention to detail, and developed analytical and problem-solving abilities.
○ Excellent written and verbal communication, interpersonal, and client
relationship skills, with the ability to effectively interact with all levels of
internal and external stakeholders.
○ Ability to work independently and as part of a collaborative team in a fast paced,
continuously changing environment where priorities are frequently
shifting.
○ Critical decision-making capabilities, including the ability to identify,
escalate, and propose solutions to problems.
○ Ability to multi-task through the practice of strong organizational and time management skills, with experience in continuously following-up with various stakeholders.
○ Understanding and awareness of appropriate corporate and regulatory
policies in relation to lending.
○ Focus on achieving/exceeding key operating standards within a
KPI/metrics driven culture.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$62,620.00 - $87,380.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jan 07, 2026

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