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SVP, Business Execution Lead – Services, Markets, Clients Data Programs (Hybrid)

Job Req ID 24741320 Location(s) Tampa, Florida; Jacksonville, Florida; Elk Grove Village, Illinois; Irving, Texas Job Type Hybrid Job Category Business Administration
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The Business Unit Manager is a senior-level position responsible for the overall accomplishing results through management of routines and key disciplines within the department. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Manager may coordinate strategic activities such as presentations to EMT, Board and Regulators and manage activities such as the tracking of business financials, employee headcount and other administrative needs and special projects as necessary.


  • Provide direct support and act as an advisor to the Head of Data Operations
  • Work in close partnership with the Operations Leadership team to support key internal and external management routines.
  • Provide business administration and management routines support, advice, and strategic guidance to the Head of Data Operations across a broad range of areas including administration routines (EMT, Board, Regulator, Management), operational, reporting and quality improvements through partnership with internal teams.
  • Establish strong relationships with stakeholders and partners across Citi at all levels, businesses, and locations, providing a broad understanding of CDO and Data Operations while building relationships throughout Citi.
  • Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity
  • Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
  • Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
  • Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
  • Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
  • Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 10+ years of experience in financial services
  • Experience working in global and complex settings with multiple stakeholders
  • Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts
  • Proven ability to work in a team of diverse skill sets and cultures
  • Proven ability to work in high-pressure, time-sensitive environments
  • Consistently demonstrate clear and concise written and verbal communication


  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Administration


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Full Time Salary Range:

$141,440.00 - $212,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jun 18, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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