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Payments Senior Product Manager, SVP

Job Req Id:
25911766
Location(s):
Tampa, Florida, United States, Jacksonville, Florida, United States, New Castle, Delaware, United States
Job Type:
Hybrid
Posted:
Sep. 29, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Payments Senior Product Manager will focus on technology deployment of a scalable, efficient, and resilient platform to unify diverse systems, requiring deep expertise in technology architectures, systems functionality, and event-driven models

This job requires excellent communication skills needed to negotiate internally, often at a senior level.  Developed communication and diplomacy skills are required to guide and influence others, in particular, colleagues in other areas and occasional external customers.  . 

Responsibilities:

  • Provide strategic leadership and oversight during the critical foundational phase

  • Drive the Payments Orchestration Layer implementation and ensure alignment with core capabilities (Data Quality Measurement, Client Experience enhancements, Operational Efficiency)

  • Manage relationships with key stakeholders and ensure successful delivery of business outcomes, including streamlining change management and enhancing sanctions screening capabilities

  • Oversee the design, development, and maintenance of enterprise-wide data models and architectures. Drive innovation in data analytics and AI to improve business processes and services

  • Develop and execute a comprehensive data strategy that aligns with business goals, including defining data vision, governance, and architecture, while advocating for a data-driven culture, and leading large-scale transformation programs within large financial institutions

Qualifications:

  • 10+ years of experience in Payments (Business Analysis, Technology Architecture, Project Management), Sanctions Screening (system knowledge, general knowledge, workflows)

  • Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels

  • Collaborates effectively by building partnerships and working well with others to meet shared objectives

  • Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels

  • Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail

  • Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them

  • Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms

Education:

  • Bachelor's/University degree, Master's degree preferred

  • Focus of the role: Technology deployment of a scalable, efficient, and resilient platform to unify diverse systems, requiring deep expertise in technology architectures, systems functionality, and event-driven models

  • To provide strategic leadership and oversight during the critical foundational phase

  • To drive the Payments Orchestration Layer implementation and ensure alignment with core capabilities (Data Quality Measurement, Client Experience enhancements, Operational Efficiency)

  • To manage relationships with key stakeholders and ensure successful delivery of 2025 business outcomes, including streamlining change management and enhancing sanctions screening capabilities

  • Oversee the design, development, and maintenance of enterprise-wide data models and architectures. Drive innovation in data analytics and AI to improve business processes and services

  • Experience: Extensive experience in Payments (Business Analysis, Technology Architecture, Project Management), Sanctions Screening (system knowledge, general knowledge, workflows), develop and execute a comprehensive data strategy that aligns with business goals (this includes defining data vision, governance, and architecture, while advocating for a data-driven culture), and leading large-scale transformation programs within large financial institutions. Strong stakeholder management and communication skills are essential

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Job Family Group:

Data Governance

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Job Family:

Data Governance Foundation

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$141,440.00 - $212,160.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Constructive Debate, Data Governance, Data Management, Data Quality, Internal Controls, Management Reporting, Policy and Procedure, Program Management, Risk Controls and Monitors, Risk Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 12, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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