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Agile Transformation Coach - SVP

Tampa, Florida

Job Type: Hybrid

Job Req ID 24757690

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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

Cross-Functional Collaboration
Credible Challenge
Risk Management
Data and Results Driven
Accountable
Adaptable

Responsibilities

The Agile Transformation Coach is a highly visible and impactful position that will serve to shepherd GFT’s technical organization through a multi-year modern agile transformation. Along the way you will work with our nascent agile delivery teams and existing team of Agile Coaches to build proven industry practices and scalable processes for agile product delivery. In addition, you will coach our delivery teams to enable continuous improvement, provide transparency for agile transformation risks and overall progress to stakeholders, and act as a change agent to reinforce the agile mindset shift.    

Responsibilities:

Effect change by acting as a guide for agile teams and programs during GFT’s multi-year agile transformation 
Partner with stakeholders, existing Agile Coaches, and functional leaders define and execute upon strategies for adopting agile ways of working 
Perform hands-on coaching activities for your teams and programs, including but not limited to:

Advise leaders on how to organize, mobilize, and launch agile teams, 
Influence process execution by guiding product owners and mentoring team members, 
Drive continuous process improvement strategies enabling efficient, effective, sustainable and measurable delivery 
Understanding of Citi’s risk goal to coach teams to reduce through test automation, minimizing technical debt and increasing quality
Report on patterns and anti-patterns in intra-team agile dynamics:

Identify patterns for reinforcement and opportunities for team growth 
Establish feedback loops enabling trust, psychological safety,transparency and customer feedback
Design and lead workshops on the pragmatics of Lean-Agile values, principles, and practices 
Collaborate with our client organizations to adopt sustainable Lean-Agile capabilities and processes
Coach and mentor more junior colleagues in agile values and principles.

Qualifications :

10+ years working in an agile culture with deep understanding of Scrum, Kanban and Lean Agile frameworks
7+ years working in an agile environment as a coach
7+ years working in an agile environment as a Product Owner or Scrum Master
Demonstrated experience coaching at least 2 agile teams concurrently, through a multiyear agile transformation  
Experiencewith large-scale enterprise agile transformation with demonstrated experience with Scaled Agile Framework (SAFe) or other scaling frameworks and deep understanding of agile values and principles 
Demonstrated experiencefacilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives. 
Demonstrated experience in coaching to common practices to reduce risk with a deep understanding of compliance requirements for a bank
Understanding of the technical enablers of agile delivery and how they operate within an agile organization (e.g., CICD, DevSecOps) 
Expertise with agile tool suites including Atlassian, Agility Health Radar, MS Teams, or similar agile management tooling 
Experience with agile testing and technical engineering techniques (TDD, BDD) and DevSecOps tools

Preferred Qualifications:

A passion for learning new technologies, and a desire for personal growth, through self-study, formal classes, or on-the-job training
Active leadership in the agile community

Education:

Bachelor's degree or equivalent experience
Scrum Master, and Product Owner certification
Agile Coach certifications

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 21, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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Success Stories

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Usman B.

Risk & Controls Transformation Lead
New York

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Cynthia D.

Mexico Transformation Head

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Dan F.

Data Operating Model and Governance Program Lead
New York

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”