FI Relationship Analyst, Manager, Taipei, Taiwan (hybrid)

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Job Overview

The Relationship Analyst is an intermediate-level position responsible for assisting FI Relationship Managers on client onboarding, KYC/AML process, client inquiries, and team administrative tasks to ensure smooth client servicing, due diligence, onboarding, operational efficiency, and team administrations. The Relationship Analyst also serves as an intermediary in communicating between products, operations, and clients for daily business needs across different product groups.
Responsibilities:

• Support Relationship Managers and work with KYC / Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices. Support in the KYC process by obtaining information from internal and external sources (firm client, website, regulatory, etc.). Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Monitor periodic client due diligence reviews and assist with issue identification, reporting, and remediation projects. Build relationships with various internal and external audiences to ensure timely problem resolutions and to provide support for a range of audience needs and services
• Work with various stakeholders to support the end-to-end client onboarding process, including account opening, system setup, and internal approvals. Liaise with internal stakeholders to resolve onboarding issues. Track onboarding status and provide regular updates to bankers and clients.
• Detail-oriented and ensure documentation is accurate and aligned with internal policies
• Assist Banker with the preparation of team reports, meeting materials, briefing notes, and general team administrations.
• Act as first point of contact for internal teams on client BAU inquiries
• Facilitate credit allocation, approvals, documentation, bookings.
• Support audits, regulatory reviews, and internal governance requirements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of relevant experience
• Consistently client focused and results oriented
• Consistently demonstrate follow-up and organizational skills
• Experience in control/risk or Compliance (AML/KYC) function is a plus
• Customer Services orientated
• Detail-oriented and demonstrate a professional attitude
• Language Requirement: Fluent in both Mandarin Chinese and English

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Institutional Banking

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Job Family:

Corporate Banking

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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