Fund Accounting Group Manager

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Job Overview

This is a senior management level position responsible for accomplishing results through the management of a team or department. This role is designed to strategically bolster our Australian Fund Accounting capabilities, addressing the increasing complexities of client demands and enhance operational efficiencies and controls. This leadership position is critical for driving strategic operational excellence and client satisfaction whilst mitigating risk.

The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAV's) for our clients

Responsibilities:

• Overall responsibility for AU/NZ Fund Accounting Operations, inclusive of oversight and monitoring of teams located in Australia and teams based across Citi’s offshore sites supporting Fund Accounting within the Investor Services business.
• Lead strategic planning process with business units and prioritize business development requirements to completion

• Drive policy and planning, have active involvement with senior management both locally and cross border on matters related to Fund Accounting Operations with an emphasis on Superannuation and determine the feasibility of new products/services and technological support necessary to deliver such services. 
• Will require strong client service orientation and ensure that all current and future client needs are met by having close interactions with both internal and external stakeholders.
• Analyse client challenges, understand root cause analysis and identify opportunities to improve client satisfaction in a well-controlled environment.
• Drive client operational reviews and participate in client service reviews, client due diligences whilst ensuring the team is providing optimal client service.
• The timeliness and accuracy of Affiliate’s and Third Parties to be measured to ensure Client’s Service Level Agreements are met.
• Close interaction with Product Management, Business Support, Technology, and other internal teams inclusive of line 2 partners, to deliver tailored efficient solutions that will meet the expectations and needs of clients.

• Manage a team of professionals, assist and encourage employee career progression through defined career paths, management processes, appropriate training, and Professional Development Plans (PDPs)
• Monitor, set, and achieve established department goals during day-to-day operations as well as serve as point of escalation for complex issues and manage resolution of issues and new business requests

• Foster a robust risk and control culture of ‘we are all risk managers’ and understand Citi’s approach to managing risk and how it relates to them and their teams roles and responsibilities.

• This individual will valuate risk and controls, including operational impact of changes in legislation, and ensure compliance to established controls

• This individual will promptly escalate issues regarding but not limited to people, processes, systems and products and resolve in a timely manner.
• This individual will be responsible for identifying control defeciencies, drive process improvement whilst mitigating risk.
• This individual will understand and participate in Manager Control Assessments (MCA) and be responsible for internal and external audit activities/reviews pertaining to Fund Accounting.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Competencies

• Strong leadership and supervisory skills are essential whilst ongoing focus on the development and coaching of staff is maintained.
• Excellent communication skills along with good interpersonal skills and an analytical approach are essential.
• Strategic mindset - Global mindset and ability to 'manage the matrix'

• Effective management of complex decision making
• Positive and dynamic attitude to work
• Ability to manage a virtual team to a high standard
• Proven ability to coach and develop talent across multiple jurisdictions

• Ability to drive and lead the introduction of complex change in a challenging environment
• Ability to work as part of and contribute to a high performing senior management team
• Driven, resilient and tenacious, able to apply the learning from set-backs or challenges to good effect
• Valuing diversity: demonstrate an appreciation of a diverse workforce. Appreciate differences in style or perspective and use differences to add value to decisions or actions and organisational success
• Ability to create a positive culture in line with the Leadership principles & Risk Management

Qualifications:

• 10+ years of relevant experience
• Chartered Accountant / CFA / MBA
• Experience within financial markets,  Fund Accounting and Superannuation/Pensions Funds
• Experience in financial services, client management, project management, strategic management, operational management, and resource and expense management
• Experience with people management and working with multiple stakeholders
• Advanced knowledge of accounting concepts, financial services, and global financial markets.
• Ability to manage client relationships
• Knowledge of financial services industry and global financial markets
• Demonstrated talent assessment and people management skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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Job Family Group:

Operations - Transaction Services

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Job Family:

Fund Accounting

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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