Services - Cross Border Payments Product Specialist - SVP

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Job Overview

We are looking to hire an outstanding Product Manager within the Cross Border Payments cluster team based in Singapore. This role is focused on product management priorities and commercialization of Citi’s market leading WorldLink capabilities in the Asia South and JANA clusters. In this SME-driven execution focused role, you will be instrumental in driving solutioning and execution of complex alpha deals and critical product priorities cutting across functions and multi-geography stakeholders.   

This is an important and impactful role for Citi’s cross border payments business in Asia. It will involve working closely with country, cluster and global stakeholders including the transactional FX team and drive key client discussions.

Key Responsibilities:

• Drive the WorldLink product strategy for the Asia clusters and product solutioning of complex deals.
• Provide product expertise and related support for key WorldLink deals across the entire sales cycle, implementation, and ongoing client satisfaction.
• Work with Sales/Coverage teams to identify opportunities and build client pipelines, target ecosystems and new cross currency flows that leverage WorldLink capabilities.
• Manage and influence the end-to-end product lifecycle, champion innovative features, simplify processes and develop new capabilities to ensure a robust and competitive offering.
• Drive key KPIs, P&L, and operational metrics to ensure targets are met or exceeded across the clusters.
• Develop, influence and drive key internal and external stakeholder relationships to drive WorldLink growth, adoption, and seamless implementation.
• Maintain deep expertise in the cross-border payments landscape, competitive dynamics, and emerging trends; leverage insights to inform strategy, identify growth, and position Citi as a market leader.
• Appropriately assess risk when business decisions are made and apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills & Competencies:

• Extensive experience (over 10 years) in product management in the financial services space, specifically within Cash Management or Payments.
• Demonstrated expertise in cross-border payments, strong understanding of correspondent banking and key FMIs across Asian markets.
• Proven track record of driving significant business growth, managing large-scale product initiatives, and achieving commercial success.
• Experience in structuring and executing complex, high-value client deals and a strong understanding of the sales cycle for institutional products.
• Exceptional ability to understand client needs, identify commercial opportunities including using data, and negotiate complex deals.
• Tech savvy and in-depth knowledge of payment rails (e.g., SWIFT, APIs, real-time payment networks), payment processing technologies, and operational best practices in a high-volume time-sensitive processing environment.
• Strong financial acumen with experience managing P&L, forecasting, and driving revenue optimization for a product line.
• Experience operating within a highly regulated environment, with a strong understanding of compliance and risk management within payments.

Education:

• Bachelor’s/University degree/ Equivalent experience
• Master’s degree is “Good to Have”

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Job Family Group:

Product Management and Development

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Job Family:

Market Segments and Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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