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Markets Operations - Confirmations Officer

Job Req Id:
26935650
Location(s):
Singapore, Singapore, Singapore
Job Type:
Hybrid
Posted:
Feb. 03, 2026

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Job Overview

The Markets Operations - Confirmations Officer is an entry level position responsible for ensuring the accurate, timely, and compliant processing of trade confirmations within stipulated timelines, managing client issues, and contributing to operational efficiency and control.

Responsibilities:

  • Trade Confirmation Management:
    • Daily Follow-up: Conduct daily follow-up on trade confirmation processes, ensuring completion within established timelines.
    • Generation and Matching: Generate and accurately match trade confirmations, specifically utilizing templates from the International Swaps and Derivatives Association (ISDA).
    • Document Review & Escalation: Perform thorough reviews to ensure accuracy and timely escalation of any unissued or unexecuted documents.

  • Client and Issue Resolution:
    • Client Issue Resolution: Ensure that client issues are resolved efficiently and in a timely manner.
    • Transaction Processing Escalation: Escalate transaction processing issues through appropriate channels and actively collaborate with relevant parties to find and implement solutions.

  • Reporting and Compliance:
    • Management Reporting: Prepare weekly and monthly Unconfirmed Metric Reports for management, providing key performance indicators and insights.
    • Regulatory Compliance: Execute regulatory controls and manage record retention activities in strict accordance with established policies and guidelines.
    • Audit and Control Adherence: Ensure all operational processes consistently adhere to established audit and control policies.

  • Operational Enhancement and Projects:
    • System Enhancement: Actively participate in testing related to system enhancements and new business initiatives to improve operational efficiency.
    • Project Involvement: Participate in and/or lead various projects as assigned, contributing to strategic operational goals.

  • Analytical and Leadership Contributions:
    • Report Design and Analysis: Design and analyze moderately complex reports, working in coordination with leadership to meet set standards.

Qualifications:

  • Relevant experience preferred
  • Fundamental understanding of Treasury products, accounting and regulatory policies
  • Proven ability to perform various concurrent activities/projects in a high-risk environment
  • Demonstrated knowledge of macros
  • Consistently demonstrates clear and concise written and verbal communication skills


Education:

  • Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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