Engineering Analyst Officer

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe.  Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things.  As one of the world’s most global banks we’re changing how the world does business

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Officer, Engineering Analyst (Internal Job Title: 25896996 Engineering Analyst- C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• The role will be focused on shifting Production Management towards a proactive, predictive model using Site Reliability Engineering (SRE) principles.
• Key experience required in areas like SRE, Observability, or Data Engineering, along with a strong understanding of incident management, automation (using tools like SQL and Python), and collaboration across different teams.
• The roles will leverage AI to improve issues escalation and diagnosis.
• Incident Management: Deep understanding of incident response, recovery processes, and engineering operations in enterprise environments & the related KPIs
• Automation: Champion automation initiatives to streamline operational tasks, improve efficiency, and reduce manual intervention. This includes scripting for automated health checks, alerting, and remediation.
• Collaboration: Work closely with development, infrastructure, and business teams to ensure seamless communication and collaboration throughout the incident lifecycle.
• Participate in post-mortem analysis and contribute to continuous improvement efforts.
• The role is vital for seamless operation of business-critical Client Onboarding applications used by Citi clients, internal bankers, and operations teams.
• Additionally, the resource will support Eclipse, Onboarding ,Wealth at Work, Data Driven Onboarding (DDO), Salesforce, and Document Management System (DMS) applications which integrate with over 25 internal and external applications to facilitate seamless onboarding and KYC-related functions for UHNW and HNW clients.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience in "Production management" OR "Site Reliability Engineering"
• Relevant experience in Incident Management
• Relevant experience in Automation using SQL & Python.
• AI Knowledge & Functional/Business Knowledge.
• Exposure in Data Engineering.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

Production Support, SRE Observability.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.