Business Risk and Control Officer, Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk and Control Officer, Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking.  This role will be an individual contributor role reporting to the Head of Process Design and Re-engineering.  Working in an agile environment partnering with project managers and specialist supporting process change.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

In this role, you are expected to:

• Perform monthly quality inspections of Control Design Assessments (CDAs), Monitoring and Testing Design Assessments (MTDAs), and Operational Effectiveness Monitoring and Testing (OEMTs), guided by MCA procedures, control standards and relevant Playbooks.
• Conduct detailed analysis to identify root causes of issues, recommending holistic corrective actions and improvements.
• Highly motivated individual with a willingness to travel up to 25% to Asia Countries for inspections across multiple Front-Line Units.
• Support the review and challenge process for effective control design and management, ensuring compliance with MCA Procedures, Control Standards and relevant Playbooks.
• Ensure adequate governance including hosting monthly meetings in US timezone and conduct training where needed to support effective risk profile management.
• Coordinate risk and control responsibilities, embedding accountability within Front-Line Units (FLUs).
• Apply business knowledge to identify and implement robust control points and processes.
• Highly flexible and agile to move across teams within the wider department for short term assignments as department need arises. 
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Appropriately assess and mitigate risks in business decisions, safeguarding Citi's reputation, clients, and assets.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of experience, 5+ years in Risk & Controls or Internal Audit roles preferred.
• Demonstrates clear and concise written and verbal communication skills
• Effective organizational and influencing skills
• Demonstrated ability to lead global team efforts and work flexibly across time zones
• Excellent problem-solving skills with attention to details and ability to comprehend the big picture
• Ability to develop and implement strategy and process improvement initiatives.
• Proficiency in MS Excel, MS Access, SAS, SQL, Visual Basic and use of AI a plus.

Education: 

Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe.

At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Citi Careers | Find Your Next Opportunity

• Good understanding of MCA (Managers Control Assessment) framework and processes including Control Design Assessment (CDA), Monitoring and Testing Design Assessments (MTDA) and Operational Effectiveness Monitoring and Testing (OEMT)
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker, highly motivated and able to perform a credible challenge of businesses/functions.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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