
Know Your Customer Operations Analyst
- Job Req Id:
- 25902990
- Location(s):
- São Paulo, São Paulo, Brazil
- Job Type:
- Hybrid
- Posted:
- Sep. 05, 2025
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Job Overview
O KYC Operations Analyst 2 é uma posição de nível intermediário que tem como responsabilidade realizar atividades inerentes ao monitoramento, governança, e supervisão de temas regulatórios contra lavagem de dinheiro (AML) em conjunto com a equipe de AML. O objetivo geral dessa função é auxiliar no desenvolvimento e gerenciamento do programa interno dedicado ao KYC (Know Your Client) no Citi.
Responsabilidades:
- Realizar uma pesquisa inicial em fontes internas/externas aprovadas pelo Citi para garantir que o registro KYC incorpore os requisitos regulatórios locais e os Padrões de KYC Globais
- Parceria com a área de negócios para coletar informações/documentações a serem incluídas no registro eletrônico do Know Your Client (KYC)
- Manter o status de cada registro de KYC devidamente atualizado no sistema de log interno, e assegurar que o registro seja concluído dentro do prazo estipulado pela política interna do Citi.
- Auxiliar a equipe de AML na preparação, desenvolvimento, due diligence e encaminhamento de registros de KYC
- Avaliar adequadamente o risco quando as decisões de negócios são tomadas, demonstrando consideração especial pela reputação da empresa e salvaguardando o Citigroup, seus clientes e ativos, promovendo a conformidade com as leis, regras e regulamentos aplicáveis, aderindo à Política, aplicando um julgamento ético sólido em relação ao comportamento pessoal, conduta e práticas de negócios, e escalar, gerenciar e relatar problemas de controle com transparência.
Qualificações:
- Desejável experiência anterior relevante
Educação:
- Bacharelado ou experiência equivalente
Conhecimento/Experiência:
- Experiência na função de controle/risco ou Compliance (AML/KYC) ( vantagem);
- Conhecimento dos requisitos regulatórios locais de KYC/AML;
Habilidades:
- Idiomas: português (fluente) | inglês (conversação)/espanhol (vantagem)
- Uso proficiente de ferramentas da Microsoft (Word, Excel, Power Point)
- Uso proficiente de aplicações de KYC (uma vantagem)
English:
Job Description
The KYC Operations Analyst 2 is an intermediate level position responsible for performing activities related to the Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting in coordination with the AML team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
- Perform an initial research in Citi approved internal/external sources to ensure the KYC record incorporate local regulatory requirements and Global KYC Standards
- Partner with Relationship Management team to gather the remaining information/documentation to be incorporated in the electronic Know Your Client (KYC) record
- Maintain status/workflow progress of each KYC record updated in the internal log system and ensure the KYC record is delivered within the timeline stipulated by Citi’s internal policy
- Assist the AML team with KYC record preparation, development, due diligence, and escalation
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous relevant experience preferred
Education:
- Bachelor's degree/University degree or equivalent experience
Knowledge/Experience:
- Experience in control/risk or Compliance (AML/KYC) function (an advantage);
- Knowledge of local regulatory KYC/AML requirements;
Skills:
- Languages : Portuguese (fluent) | English (conversation) | Spanish as an advantage
- Proficient use of Microsoft Applications ( Word, Excel, Power Point)
- Proficient use of KYC applications ( an advantage)
------------------------------------------------------
Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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