Director of Software Engineering for Change Management

We are looking for a Director of Software Engineering with experience building robust, high-performance, applications that delight our internal clients. This role involves close collaboration with IT leaders, product managers, and other stakeholders to drive innovation, enhance user experiences, and ensure rigorous adherence to risk and control standards in a highly regulated environment.

Citi is evolving Change Management processes to follow a central framework that requires integration with many federated systems to provide a comprehensive view across change workstreams including technology, policy, and new activity engagements for our customers.

Team Background

The Risk Technology Team is responsible for delivering software solutions that serve stakeholders across markets, operations and risk management. These tools provide a platform for managing risk in a structured, quantified manner with appropriate workflows and monitoring capabilities.

Key Responsibilities

• Engage senior stakeholders, IT leaders, and product managers to understand business needs, translate them into technical requirements, and deliver high-quality software solutions.
• Oversee project timelines, resource allocation, and budget management to ensure successful project delivery.
• Implement and maintain rigorous quality assurance processes to ensure the reliability, security, and performance of software applications.
• Identify and evaluate emerging technologies and trends to support continuous innovation and improvement in software applications.
• Serve as advisor or coach to mid-level/junior developers and analysts, helping build the overall engineering capabilities of the team in a culture of continuous learning and professional growth.
• Provide technical leadership on projects and incrementally raise our engineering standards

Qualifications/Education

• Minimum of 15+ years of experience in software development, with at least 6 years in a leadership role within the banking or financial services industry.
• Bachelor’s degree in a STEM (Science, Technology, Engineering and Mathematics) discipline. Master’s degree preferred.
• Proven track record of successfully delivering complex software projects on time and within budget.
• Strong knowledge of risk management, regulatory compliance, and control frameworks
• Proficiency in relevant programming languages, frameworks, and tools.

Skills

Extensive experience working with most, if not all, the technologies listed below:

• Core Java, including application of design patterns
• Agile development methodologies and establishing teamwide SDLC standards
• Cloud computing technologies with practical experience working with containers and microservices
• Working Proficiency with emerging Gen AI capabilities for accelerating software development

Competencies

• Excellent communication, collaboration, and stakeholder management skills.
• Strong leadership and the ability to work well under pressure
• Strong problem-solving and analytical skills
• Ability to influence key architectural decisions across groups

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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