IT Quality Senior Analyst

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Job Overview

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Uses wide discretion to develop complex procedural documentation, guidelines, manuals, and reports for multiple departments.
• Typically deals with moderately complex and variable quality issues with substantial potential impact.
• Manages investigations of multiple departmental/administrative processes and develops procedural documentation.
• Advises/influences senior management in addressing broader quality issues with significant business impact.
• Provides guidance and training to lower level analysts.
• Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the function and overall business.
• Applies in-depth knowledge, contributing to the development of new techniques and processes and for the area or function.
• Integrates subject matter and industry expertise within a defined area.
• Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating to others in area.
• Evaluates moderately complex and variable issues with substantial potential impact, Work and performance of all teams in the area are directly affected by the performance of the individual.
• Regularly assumes informal/formal leadership role within teams, and is involved in coaching and training of new recruits.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 8+ years relevant experience
• Experience applying statistical techniques in a business environment.
• Experience in creating training guides/training staff on procedures. Prior procedure / technical writing experie
• Advanced MS Office skills (Excel, Powerpoint, Sharepoint).
• Consistently demonstrates clear and concise written and verbal communication
• Excellent analytical ability.
• Demonstrated Project Management skills.
• User Acceptance Testing (UAT) experience. Ability to work with Project Managers who use varying methodologies (Waterfall, Agile).
• Familiarity with Cucumber and Selenium

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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