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IT Business Senior Analyst

Job Req Id:
25855607
Location(s):
Pune, Maharashtra, India, Chennai, Tamil Nadu, India
Job Type:
Hybrid
Posted:
Sep. 04, 2025

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Job Overview

Job Description

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists.  The overall objective of this role is to contribute towards successful implementation of the project being a technology solution lead. 

Responsibilities:

Requirement Gathering: Understand & define high level system scope and project objective.

Performing Impact analysis, technical feasibility assessment, Solution analysis to determine feasibility, systems impacted and dollar value of the project.

Co-ordination and Stakeholder management: Required to co-ordinate with different stakeholders such as business operations, technology development, testing, technical project manager, Demand and Infosec teams.

Requirement elicitation & classification: Clearly define and document scope and system requirements, break them to Epic, User story, functional specs or any sequence or flow diagrams as needed part of solution documentation. 

Should be able to clearly justify on accepted requirements from the aspects of needs and wants, practical or improbable requirements etc. 

Requirement communication: Should articulate the requirements to different teams without any ambiguity with clear justification of the requirement through acceptance criteria.

Should prepare reports, metrics and presentations as required to present business and technology management.

Clearly Identify risk and consider business implications of the technical solution changes.

Has the ability to operate with a limited level or no direct supervision.

Acts as SME to senior stakeholders and /or other team members.

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5 – 8 years of relevant experience as a business\process analysis in consumer\retail\personal banking domain.

Proficient in at least two or more of the banking products such as Lending, Deposits, Payments, CASA, customer communication\management etc.

Hands on end-to-end implementation experience in PDLC\SDLC using Agile\Hybrid agile methodology.

Should have ability to understand business requirements and convert them into Individual shippable components, Epics, user story and technical solution documents. 

Good analytical, communication and problem-solving skills.

Working Knowledge on workflow management tools like JIRA \ Confluence.

Intermediate/advanced Microsoft Office Suite skills.

Knowledge of applicable business systems and industry standards

Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

Should be self-motivated individual with an ability to multitask and work under pressure to meet tight deadlines.

Education:

  • Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Knowledge of FIS and Core banking solution is required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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