Engineering Support Analyst

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Job Overview

The Engineering Analyst 2 is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.

Responsibilities:

• Perform system and application monitoring, capacity planning and systems tests to ensure products meet performance requirements
• Evaluate technologies, develop prototypes, contribute to design issues, and implement solutions
• Work with various internal and external teams to identify and resolve problems
• Consult with end users and clients to identify and correct systems problems or propose solutions
• Assist in the development of software and systems tools used by integration teams to create end user packages
• Provide support for operating systems and in-house applications, including third party applications, as needed
• Perform coding, analysis, testing or other appropriate functions in order to identify problems and propose solutions
• Adhere to Citi technology standards, audit requirements and corporate compliance issues and requirements
• Apply knowledge of engineering procedures and concepts and basic knowledge of other technical areas to day to day activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Qualifications:
  -Must have basic knowledge on Unix, DAtabase(Oracle, Teradata, etc.)
  -Knowledge on ITIL processes and support
  - working experience on Scheduling tool(Tivoli, Autosys)
  - Good understanding of deployment tools and processes

  Additional skills(optional):
  -can have Working experience of all CICD processes including LSE and ECS
  -Experience on Automatic Server patching and batch management
  -Working experice on Devops tools and technologies

  Skillset:
  Unix, Oracle, Hadoop cluster(optional), uDeploy, Autosys, Ticketing tool(Servicenow)

Education:

• Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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