Skip to main content
Team members enjoying time outside
Join Our Team

KYC Operations Analyst

Job Req Id:
25895504
Location(s):
Olsztyn, Poland
Job Type:
Hybrid
Posted:
Aug. 06, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

What the KYC is?

KYC = Know Your Customer and it is a crucial part of our Customer due diligence process and the cornerstone of our anti-money laundering (AML) program.

What is Money Laundering?

Money laundering is the attempt to make ill-gotten gains appear legitimate by the movement of funds to conceal the true source, ownership, or use of the funds. It is also the use of legitimate money for illegitimate purposes.

What would be Your Role?

It is important to understand the impact of money laundering and the role that we, as Citi employees, play in helping to prevent it. The KYC Analyst is an entry-level position responsible for gathering all of a customer’s relevant KYC data during periodical Customer review or account opening process. The overall objective of this role is to ensure that client information is kept up-to-date and all relevant KYC processes are done in a timely manner.

Main Responsibilities:

  • Close cooperation with internal Stakeholders to assist with the preparation, refresh, due diligence and approval of the electronic Know Your Client (KYC) core record and supporting appendices

  • Conduct complex research and case investigations process on different internal and external sources e.g. Google

  • Ensure work adheres to defined engagement policies and procedures

  • Manage work efficiently to meet production and quality goals as well as project and regulatory deliverables

  • Work collaboratively in an international team environment

Qualifications & Skills:

  • English written and spoken – to be verified during interview process

  • Practical use of Microsoft Applications (Outlook, Excel, Word)

  • Results oriented team player with strong initiative and flexibility

  • Analytical approach and curiosity factor

  • Good Research skills

  • Effective Time management skills

  • Bachelor's degree/University degree or equivalent experience

What we offer:

  • Competitive salary connected with annual salary review and discretionary annual performance bonus
  • Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
  • Hybrid model of work – from modern offices and from home (3 days per week in the office; 2 days from home)
  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
  • Unlimited development opportunities within Citi global network.
  • Exposure to a wide range of internal stakeholders as well as to senior management

    #LI-NS3

------------------------------------------------------

Job Family Group:

Operations - Services

------------------------------------------------------

Job Family:

Business KYC

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

A man walks his dog, enjoying a well-earned break from work.

Global Benefits

Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Learn More

A woman enjoying work-life balance with her family
  • Group of young professionals in an office setting

    Early Careers Talent Network

    Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.

    Discover More

  • Four coworkers walking down stairs and talking

    Career Professionals Talent Network

    Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.

    Discover More