
KYC Operations Analyst
- Job Req Id:
- 25895504
- Location(s):
- Olsztyn, Poland
- Job Type:
- Hybrid
- Posted:
- Aug. 06, 2025
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Job Overview
What the KYC is?
KYC = Know Your Customer and it is a crucial part of our Customer due diligence process and the cornerstone of our anti-money laundering (AML) program.
What is Money Laundering?
Money laundering is the attempt to make ill-gotten gains appear legitimate by the movement of funds to conceal the true source, ownership, or use of the funds. It is also the use of legitimate money for illegitimate purposes.
What would be Your Role?
It is important to understand the impact of money laundering and the role that we, as Citi employees, play in helping to prevent it. The KYC Analyst is an entry-level position responsible for gathering all of a customer’s relevant KYC data during periodical Customer review or account opening process. The overall objective of this role is to ensure that client information is kept up-to-date and all relevant KYC processes are done in a timely manner.
Main Responsibilities:
Close cooperation with internal Stakeholders to assist with the preparation, refresh, due diligence and approval of the electronic Know Your Client (KYC) core record and supporting appendices
Conduct complex research and case investigations process on different internal and external sources e.g. Google
Ensure work adheres to defined engagement policies and procedures
Manage work efficiently to meet production and quality goals as well as project and regulatory deliverables
Work collaboratively in an international team environment
Qualifications & Skills:
English written and spoken – to be verified during interview process
Practical use of Microsoft Applications (Outlook, Excel, Word)
Results oriented team player with strong initiative and flexibility
Analytical approach and curiosity factor
Good Research skills
Effective Time management skills
Bachelor's degree/University degree or equivalent experience
What we offer:
- Competitive salary connected with annual salary review and discretionary annual performance bonus
- Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
- Hybrid model of work – from modern offices and from home (3 days per week in the office; 2 days from home)
- Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
- Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
- Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
- Unlimited development opportunities within Citi global network.
- Exposure to a wide range of internal stakeholders as well as to senior management
#LI-NS3
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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