Strategy Group Manager, SVP - Promotional Strategy

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Job Overview

The Strategy Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Acts as a trusted advisor to the leadership team and addresses high impact strategic issues across its portfolio of businesses. Work in close partnership with business heads and senior leadership.

• Identify opportunities and issues of strategic importance to the business.

• Develop transformational strategies to grow and re-position businesses.

• Drive change by partnering with business leadership with clear accountability.

• Provide clarity in complex problems, facilitate decision-making, and guide high value investments.

• Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results, and obtaining buy-in for change.

• Manage all aspects of client service, including planning, prioritizing and organizing projects.

• Develop and strengthen relationships with executives across the business.

• Identify opportunities to add value beyond the scope of formal projects.

• Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc.

• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

• Performs other duties and functions as assigned.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years experience in people management.

• Relevant experience in strategy consulting.

• Previous project management experience: project planning & execution, client and team member management.

• Intellectual and analytical capabilities. Ability to influence the organization and to affect change up to the most senior levels. Efficiently solves complex, ambiguous problems/situations.

• Problem solving skills, sound business judgment, and demonstrated result orientation.

• Outstanding analytical and quantitative capabilities; history of academic and professional excellence and achievement.

• Creativity thinking; thinks outside the box and above and beyond conventional wisdom.

• Consistently demonstrates clear and concise written and verbal communication

• Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies.

• Displays a leadership presence; commands respect and will earn trust of senior leaders.

• Multi-tasks productively and reliably, while managing conflicting priorities.

• Business builder capable of creating vision and motivating a geographically dispersed team.

• Proven track record of successfully managing a complex business with Profit and Loss (P&L) management experience.

• Good understanding of the different banking products.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This role will lead the Promotional Strategy function within the broader USRB Product, Promotion and Partnership Strategy Team. Additional responsibilities include:

• Shape Promotional Strategy Through Insights: Partner closely with Marketing and Product & Segment leaders to shape the promotional roadmap by identifying new opportunities and uncovering unmet customer needs

• Lead GTM Strategy and Execution: Own the end-to-end strategy and execution of high impact initiatives across the promotional space. Drive meaningful business impact through scalable programs that accelerate product uptake and customer growth.

• Operate with Agility and Drive Execution: Navigate ambiguity with confidence and bring clarity to complex, cross-functional projects. Manage multiple high-priority initiatives simultaneously, anticipate risks, and maintain momentum through thoughtful planning and execution.

• Collaborate across Teams to Drive Alignment: Build strong relationships across Product, Marketing, Analytics and other key teams. Lead cross-functional meetings, resolve cross-functional dependencies, and ensure tight alignment on strategic plans and promotional initiatives.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Strategy & Development

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$176,720.00 - $265,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 15, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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