Process Engineer Senior Lead Analyst SVP

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Job Overview

The Senior Vice President, SVP (C14) is a critical role in Citi’s Productivity organization.

Citi Productivity increases engagement, empowerment, and innovation so Citi can compete more effectively in a world of relentless technological, behavioral, and societal change.

The Productivity organization creates solutions that ignite Citi's talent ecosystem, deploying digital tools and simplifying operating models and processes that transform our business and Functions. 

The Senior Vice President will be a key member of the team, managing engagements across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The Senior Vice President, will operate within a relatively flat organization and work closely with senior leaders within the Productivity organization and will lead the day-to-day activities of significant, multi-workstream engagements via a matrix management structure.

RESPONSIBILITIES:

• Plan, lead, and manage all phases of engagements; drive project execution and delivery, anticipate issues and risks, develop and execute mitigation strategies
• Develop and maintain rigorous project plans and manage tactical project requirements including resources, relationships, and tasks
• Manage workstream leads and coordinate activities, dependencies, and connections of multiple-workstream engagements for senior executives and leaders throughout the organization
• Independently think through and structure analysis plans and drive solutions to problems through identification of initial hypotheses, and creation of frameworks and methodologies
• Lead the analysis of complex sets of data and business processes independently and guide, instruct, manage, and mentor experienced workstream leads
• Guide the team to synthesize clear findings and recommendations from complex result sets using qualitative and quantitative analysis methods
• Identify potential strategic and business transformational opportunities and analyzing them to determine financial and strategic impact; prioritize and develop detailed implementation plans
• Drive business optimization through insightful analysis (identification, sizing, execution & tracking) and create/modify/manage presentations for business transformation programs
• Drive the development of the best solutions and act as a key day-to-day point of communication to project sponsors and motivate them to take action
• Manage engagement of key stakeholders and drive adoption of recommendations and solutions
• Create and manage the process for creation and sharing of re-usable intellectual capital, lessons learned, and contributions of relevant content to Productivity’s knowledgebase
• Optimize and design business and operating models, streamline organization structures, analyze, simplify, re-design, and rationalize process models, and design governance and policy programs
• Develop and assess innovation opportunities, identify new sources of growth, and model new value propositions
• Collaborate with business and functional stakeholders to identify significant opportunities for revenue growth and cost optimization

QUALIFICATIONS:

• At least 8 years in a major management consulting firm, or equivalent experience in a large Financial Services company
• Proven record of high performance and substantial achievements in similar past positions
• Prior experience managing consulting engagements and teams in the instruction, coordination, and management of activities of multiple workstream leads in creation of project artifacts
• Exceptional written and verbal communications with experience influencing senior stakeholders
• Mastery in the use of PowerPoint for development of project presentations and deliverables
• Deep expertise in selected areas of financial services
• Bachelor’s degree from a top-tier university in a STEM, business, finance, economics, accounting, or other analytical field with outstanding academic record; MBA or other advanced degree preferred

PREFERRED COMPETENCIES (some of the below):

• Skilled leadership in driving sizeable engagements of large-scale transformation projects
• Project planning, status reporting and ongoing project management
• Executive-level stakeholder diplomacy, influencing, management
• Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
• Communications, training, and change management
• Analysis plan and framework development and execution
• Hypothesis generation, data analysis, root cause identification
• Process analysis, rationalization, and design
• Business case and financial model development
• Initiative structuring, planning, and road-mapping

• Functional expertise in one or more areas of the busines

CHARACTERISTICS:

• Strong ability to lead and demonstrate presence through influence
• Naturally drives teams to work effectively and collaboratively to produce analyses and deliverables
• Demonstrated experience in leading and managing workstream leads on engagements with appropriate urgency
• Excellent ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations independently
• Expert in using PowerPoint to present analyses and communicate with a clear storyline
• Highly analytical and rigorous thinker with a balance of creativity
• Naturally applies a collaborative approach in driving teams in performing research, obtaining data, conducting analyses, generating deliverables, and managing stakeholders
• Innovative and curious, and readily able to think outside of the box
• Verbally communicates clearly, concisely, effectively, and impactfully
• Excels in working in environments characterized by ambiguity and change
• Passionate about improving employee and customer experience
• Strong desire to engage executives, employees, and stakeholders to improve the organization
• Detail-oriented and effective multi-tasker

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Process Re-Engineering

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 28, 2025

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