NAM and Global Industrials CCB Services Sales Head

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Job Overview

This is a seasoned professional role for a leader, who will lead a team of Solution Salespeople within the North American & Global Services Industrials CCB Sales Team.  Given that our business continues to grow exponentially, this role is integral to both executing on the strategy to both grow our existing client base wallet share, but also acquire new clients in a rapid fashion.

This person will be seen as a key Sales Leader across all segments within the Global Services CCB Sales and will be expected to attend leadership meetings for the Sales organization, providing input from their own perspective, which is both industry specific, but can be leveraged across all industry verticals. This also extends to presenting best practices and sales disciplines, on US and Global Sales Industry calls, not just in the Services Sales Team but in front of the wider CCB Banking community, as well as applicable partners.

They will show a team of professionals how to apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the team.

This role will be expected to integrate subject matter and industry expertise across all relevant sectors, including disrupter verticals such as Emerging Mobility.  Requiring in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. 

They will be the main focal point for the team, and must be able to demonstrate strong communication and diplomacy skills, especially at points of escalation.  Regularly taking informal/formal leadership role within other teams as well as leading their own.  Involved in coaching and training of new recruits and members of their current team. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. 

Responsibilities:

• Interface with a portfolio of their own clients, as well as their own team, to develop an understanding of their operating procedures, organization structures and needs in identifying and supporting the delivery of Citi Products.
• A key player in partnerships with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities.
• Be the client advocate in managing the Citi network, +100 countries to ensure client satisfaction:  
• Identify and coordinate new cross-sell opportunities within entire Industrial’s portfolio.
• Build effective network working closely with overseas Citibank branches to be client advocate, as well as an escalation point in role as a Team Lead.
• Responsible for monthly revenue analysis ensuring MIS systems accurately reflects account profitability of their team’s whole portfolio.
• Provide client feedback on product, process and service needs.
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics, especially as team lead.
• Collectively be responsible for their team’s annual revenue goal, coupled with double digit revenue growth targets.
• Ability to articulate complex ideas and analytics in succinct and easy to grasp form as well as conceptual framework creation.
• Established or understanding of innovations and disruptive technologies in the corporate treasury space.
• Deep understanding of client trends in liquidity, working capital, risk management, treasury technology etc. and distill them for mass consumption and direct business impact.
• Strong knowledge of the TTS and CCB cash management business, revenue drivers, and products.
• Strong team leader with the ability to work across direct and virtual teams, cutting across silos and boundaries, with the focus on driving value for client and new revenues for Citi.
• Proven abilities to focus resources and leverage data and analysis to drive towards business objectives.
• Desire to challenge the conventional, own a problem, bring others on board and drive the firm to creating solutions.
• Strong self-motivation and ability to gather consensus on priorities and drive initiatives.
• Proficient in PowerPoint, excel and analytical skills a must
• Keen abilities in delivering presentations and other forms of verbal and written communication including ways to leverage virtual communities, social media, Collaborate, surveys, etc.

Qualifications

• 15 years of relevant experience
• Proven track record of successful client focused activity, Back Office Cash Management Experience
• Strong problem solving and excellent interpersonal skills
• Committed, Trusted team player
• High energy with strong initiative
• Time Management and Organizational Skills

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Job Family Group:

Commercial and Business Sales

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Job Family:

Commercial Product Sales

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 01, 2026

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