MD Head of EUC Governance - C16 - NEW YORK

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Job Overview

The Head of End User Computing (“EUC”) Governance will report to Citi’s Global Business & Risk Controls

Officer and will have strategic oversight and management responsibilities relative to the enterprise control

environment, including:

• End User Computing Transformation
• End User Computing & End User Solutions governance and policies
• End User Computing tools and technology management
• End User Computing Quality Assurance and Traning

This role manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles. In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent communication skills required in order to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed,and possibly on other related areas and organization as a whole. Develops medium- to long-term plans and executes functional strategies for a large/complex country, cluster of countries, or business requiring coordination and integration across units. Provides input into strategic decisions affecting job family or function within a region or business. Full management responsibility of multiple teams, including management of people, budget and planning. Has authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on company revenues, capital or business operations.

Key Responsibilities:

• Develop vision and strategy for EUC Governance for the enterprise
• Define and Execute comprehensive EUC control framework and transformation roadmap for Citi globally
• Establish EUC governance frameworks for enterprise and businesses & functions
• Senior leadership of EUC governance programs, principles, policy, practices and standards including industry best practices.
• Drive progress for continued development of enterprise-wide guiding principles, policies, processes and practices.
• Measure Policy adherence and remedial action associated with Policy adherence.
• Manage relationships with business and Global Functions leaders efforts to drive EUC agenda progress.
• Manage Communications with Regulators in relation to EUC transformation process•
• Manage communications relative to EUC Transformation & Governance with senior management, the Executive Operating Committee, Business Risk and Control Committees and the Audit Committees of the Board as needed.
• Implement a continuous improvement program to improve EUC governance processes on an ongoing basis.
• Work closely with Business Leaders in the businesses as a member of their extended leadership team, as well as Independent Operational Risk Management (ORM), Corporate and Sector Compliance, Internal Audit, Legal, Operations and other cross functional partners to assess and strengthen the control environment.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Drive the development and execution of the strategy across the business.

Qualifications:

• 15+ years of experience in multiple technology disciplines with extensive experience in business, functional and people management.
• Budget management, Risk & Control management, influencing skills
• Managerial Experience

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Technology Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 25, 2025

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