Lead UX Designer - Contractor Conversion - NEW YORK

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Job Overview

The Role

As a Lead UX Designer you’ll be contributing and leading the design of our digital products. Working in concert with Product and Engineering partners and UX Research colleagues, you’ll be applying your extensive skills and experience to create high quality designs in all stages of the UX design process - including ideation, wireframing, prototyping, and high-fidelity design.

Responsibilities

• Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions

• Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System

• Ensure that designs follow best practices and use research & testing to inform and validate

• Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users

• Apply a positive and constructive attitude when giving and receiving all feedback

• Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood.

• Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed

• Keep up to date with the latest UX practices, innovations, and tools

• Ensure all designs comply with ADA/WCAG standards for accessibility

• Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed

• Lead by example, supporting, training and developing junior members of the team.

• Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution

• Take a leading role in the wider UX community, helping to define our standards and practices

Required Skills, Experience and Competencies

• Significant experience of UX Design

• Strong attention to detail, analytical skills and problem-solving

• Experience on complex, enterprise-scale or consumer design projects

• Creative flair and a good eye for design

• Excellent written and oral communication skills

• Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision.

• Experience working with, and contributing to, Design Systems

• Bachelors Degree

Desirable Skills, Experience and Competencies

• Experience in e-commerce/Internet/mobile space

• Experience with agile methodology

• Financial services industry and commercial banking experience

• Master’s degree

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Job Family Group:

Technology

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Job Family:

Digital Design Engineering

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$192,000.00 - $288,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 10, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.