Investment Solutions – Business Risk Director Program Management - Director

Citi’s Wealth business serves the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank.  It serves over 500,000 clients through its global footprint in Asia, EMEA, Mexico, and North America. 

Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking.  By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals.

Investments Business Risk is responsible for managing a holistic and integrated approach to Business risks across the Investments team. Business Risk Director for Program Management will help ensure a continuous improvement mindset and high levels of operating risk discipline including risk planning, operating routines, and broadly the identification of risks, assessing risks, and designing effective mitigation plans for Investment Solutions. 

The Business Risk – Program Management Director will be part of the Citi Wealth team within Investment Solutions. This role will report to the Head of Business Risk for Investment Solutions within Citi Wealth.

Responsibilities:

• Senior business leader who will lead and coordinate an integrated approach to manage, measure and mitigate operating risks across Investment Solutions

• Assess, support, review, challenge MCA as delegate to Key Risk Owner and Control Owners

• Drive timely, quality closure of MRAs, issues and risk/control tracking

• Harmonization, enhancement, and greater integration of Wealth policies, standards, procedures

• Leadership and coordination of key initiatives, governance issues/escalations

• Design/evaluate/implement business routines ensure proactive assessment, discussion and action aligned with operating routines.

• Partner with risk and control professionals to ensure governance routines are effective and aligned with all aspects of risk and strategy.

• Supporting the Investments Leadership team and their specific organizations with assessment of operational, compliance and reputational risks and the design of effective controls to support business growth and expansion agenda.  

• Take an end-to-end view to drive greater integration and simplification and automation of controls to accelerate the path to scale across Investment Solutions globally.

• Effectively partner with appropriate stakeholders to strengthen their ability to make data driven impactful decisions, policy / process improvements, and structure and operationalize controls.

• Proactively identify opportunities to improve risk management effectiveness and client experience, while identifying and developing plans to mitigate emerging risks and issues.

• Attract and retain top talent, building a strongly engaged team.

• Lead significant Investment control related regulatory interactions globally, including items related to Citi regulatory commitments with Investment Solutions impact.

• Drive robust data driven process to proactively prepare for on internal audit, risk / compliance reviews and regulatory exams in Investment Solutions, as needed. 

• Significant Leadership Team interactions and Governance Committee presentations.

• Foster effective partnerships with internal Control Functions and external constituencies, including regulators, community and advocacy groups, and industry/trade associations.

• Lead significant Investment control related regulatory interactions globally, including items related to Citi regulatory commitments with Investment Solutions impact.

• Drive robust data driven process to proactively prepare for on internal audit, risk / compliance reviews and regulatory exams in Investment Solutions, as needed. 

• Significant Leadership Team interactions and Governance Committee presentations.

• Foster effective partnerships with internal Control Functions and external constituencies, including regulators, community and advocacy groups, and industry/trade associations.

• Maintain processes for appropriate management and escalation of issues

Qualifications:

• Bachelor's degree required.

• 15+ years of leadership experience in large global financial firms.

• Deep global risk assessment and mitigation leadership experience across financial services

• Core understanding of US regulations including (ex:SRO/ FINRA requirements, Investment Advisors Act, Regulation Best Interest, Reg 9/ Fiduciary requirements, Federal and state insurance regulations)

• Proven ability to demonstrate a growth mindset and achieve results in challenging situations.

• Track record of operating successfully in a complex and highly regulated business environment.

• Demonstrated ability to drive customer journey improvements with enhanced controls.

• Experience driving results through influence / thought leadership and a structured approach across cross functional teams.

• Knowledge of best practices in Operational Risk, Compliance, Credit and Financial Operations.

• Advanced analytical ability, asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.

• Consistently reads different situations accurately and takes appropriate action to gain senior client commitment.

• FINRA licenses: 7,66 (or 63&65) and Series 24 (or 9/10)

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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