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Graphic Designer, Creative and Media Services - Vice President

Job Req Id:
25908493
Location(s):
New York, New York, United States, Jacksonville, Florida, United States
Job Type:
Hybrid
Posted:
Sep. 18, 2025

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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

About the Team

Enterprise Services and Public Affairs seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Global Communications team is a nimble group in Enterprise Services and Public Affairs that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services and Public Affairs team across the world. 

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We always bring a client service attitude to our work and always strive to be energetic and maintain a good sense of humor.

Vice President,GraphicDesigner, Creative and Media Services (C13)

Job Summary

The Creative and Media Services team in Citi’s Global Communications group is seeking a versatile Graphic Designer to join our team. In this role, you will design and develop digital creative in support of the team’s objectives. In addition to a keen eye for detail and a passion for design trends, the ideal candidate possesses excellent time management, client services and communications skills, both verbal and written, with a strong understanding of layout, typography and composition. Creative assignments will range across platforms (static and motion) supporting the firm’s corporate and business communications and major events. Candidates must be highly motivated and flexible with the ability to take initiative and collaborate cross-functionally.

Responsibilities

  • Create outstanding visual designs that address business, function, brand and user requirements

  • Collaborate with outside agencies, web designers, marketing and internal resources to build and execute global campaigns.

  • Produce drafts for client review and make revisions based on feedback received

  • Prioritize and manage multiple projects within design specifications and budget restrictions

  • Perform retouching and manipulation of imagery

  • Support video production with concept development and graphics packages and work with the production team to capture the vision and help bring it to life.

  • Contribute creative solutions, new methods and advise on recommended technology upgrades.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

  • Master’s or Bachelor’s Degree in Multimedia Design, Communications, Marketing or related field required.

  • A strong portfolio of work showcasing technical skills and creative edge across a range of digital channels.

  • Minimum 5+ yrs experience in graphic design, multimedia production or related field with increased responsibility, preferably with a large and complex organization

  • Must be proficient in various multimedia and design technologies across the Adobe Creative Suite

  • Strong visual and typographic sensibilityand presentation design skills

  • Proven experience designing unique and innovative work within the context of a brand

  • Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives.

  • Integrity, maturity, dependability, a positive professional attitude.

  • A team player who will implement initiatives effectively and motivate others to carry out their work.

  • Excellent organizational and project management skills.

  • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.

  • Track record of success in delivering high quality work in a fast paced and dynamic environment.

Critical Competencies

  • Creativity

  • Typography

  • Adobe Creative Suite

  • Motion Design

  • Presentation Development

  • Oral Communication

  • Written Communication

  • Project Management

  • Relationship Building

  • Results Orientation

  • Strategic Orientation

Citi Location

This is a hybrid (3 days/week) role based in New York, NY or Jacksonville, FL.

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Job Family Group:

Communications and External Relations

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Job Family:

Communications Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 25, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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