Digital Assets Client Solutions - Investor Services - AVP/VP

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Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution that is redefining the future of finance? Then bring your skills in analysis, client engagement, and innovative problem-solving to Citi's rapidly expanding Digital Assets team within the Investor Services Division.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services in the nascent and exciting digital asset space.

Leveraging Citi's "One Platform" and "One Wallet" strategy, the team focuses on providing seamless and secure services for our institutional clients, including crypto custody and tokenized asset solutions. The team is responsible for the development of product sales plans, materials, and client targeting. You will help coordinate the global client coverage teams at Citi, giving them the information and tools necessary to speak to clients about Citi's Digital Asset products and services, help develop new markets to position Citi competitively, and actively pitch solutions to clients.

This role provides a clear and high-level understanding of how the team bridges cutting-edge blockchain technology with traditional financial services, fostering an "AI-first" approach to client engagement and productivity. This is a high-visibility team within Citi, and you will play a crucial part in how Citi serves its most sophisticated clients in the evolving digital asset ecosystem.

What you'll do As a Digital Assets Client Solutions Associate/VP, you will be instrumental in connecting our innovative digital asset capabilities with the needs of our institutional clients. Your day-to-day responsibilities will include:

Support the end-to-end design and implementation of digital asset solutions, including crypto custody, tokenized cash, and tokenized asset services for institutional investor clients.

Work with existing client coverage and new prospect sales teams to understand their clients' involvement with digital assets, identify opportunities, and devise tailored plans to engage them.

Provide subject matter expertise on digital assets, educating and advising clients on the benefits and mechanics of Citi's digital asset offerings, fostering a deep understanding of tokenization, blockchain technology, and on-chain finance.

Gather and synthesize client feedback, translating insights into actionable recommendations for product enhancements and contributing to the strategic roadmap of Citi's digital asset services.

Collaborate closely with internal stakeholders across Product, Technology, Legal, Compliance, and Sales teams to ensure the smooth delivery and ongoing success of client digital asset initiatives.

Assist in managing the technical and operational onboarding of clients onto Citi's unified "One Wallet" digital asset platform.

Actively utilize AI-powered tools, such as Stylus AI, to generate comprehensive sales collateral, produce precise informational documentation, and develop effective responses for client RFPs.

Continually assess relevant competitor and industry news to understand where the market for digital asset products and services is headed.

Participate in cross-functional working groups to continuously improve client solutions and operational efficiencies within the digital asset domain.

Prepare weekly written and in-person senior management reporting on client activities.

What we'll need from you  We are seeking a highly motivated and skilled individual who is eager to contribute to the growth of our digital assets business.

Bachelor's degree in Finance, Business, Technology, or a related quantitative field.

2+ years of experience in a client-facing role within financial services, with exposure to institutional clients.

Solid foundational understanding of digital assets, blockchain technology, cryptocurrencies (e.g., Bitcoin, Ethereum), and their underlying principles.

Basic to Intermediate understanding of traditional securities and/or digital asset custody/safekeeping functions.

Demonstrated proficiency using commercially available AI tools and applications, particularly in leveraging them for client solutions, sales enablement, data analysis, or process optimization.

Strong analytical, problem-solving, and communication skills, with the ability to articulate complex technical concepts clearly to diverse audiences.

Ability to work collaboratively and at times unsupervised, in a fast-paced, dynamic, and evolving environment, managing multiple priorities effectively.

Proactive mindset with a keen interest in financial market innovation and emerging technologies.

Consistently demonstrate clear and concise written and verbal communication.

Nice To Haves:

Advanced understanding of digital assets, including the DeFi ecosystem, smart contracts, other crypto/digital asset topics.

Basic knowledge about the Payments business: ACH, FedWire, RTP, TCH, etc.

Exposure to regulatory topics: AML/KYC, BSA, Securities Regulation, etc.

What we can offer you This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations within the cutting-edge field of digital assets. Every day there will be new business challenges that will help you develop new skills that can drive your career.

Education:

Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 10, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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