Business Unit Manager - Workforce Planning, Senior Vice President

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Job Overview

Job Description:

The Human Capital Senior Vice President (“SVP”) role reports to the Banking Human Capital Lead, who reports to the Banking Resource Management Lead, as part of the broader Banking Business Execution team. The Human Capital team plays a critical strategic role in the design, implementation, and execution of workforce strategies to support Banking (Investment Banking, Corporate Banking, Commercial Banking) business objectives.

Through this role you will contribute to an optimization of workforce capabilities, ensuring talent supply meets business demand, and driving workforce analytics to support decision-making. Furthermore, this role is responsible for ensuring alignment to Workforce Management Council principles and maintaining compliance with existing approved policies and processes in collaboration with second line of defense and regulators. It will also provide you with the unique opportunity to partner with multiple senior leadership members across Banking, covering Commercial, Investment, and Corporate Banking globally and collaborate closely with Finance and Human Resources across the different workstreams.

Key Responsibilities:

Workforce Strategy & Planning:

• Support the development and implementation of a global workforce strategy that aligns with business goals and ensures optimal talent allocation.
• Support workforce forecasting, headcount planning, and talent supply-demand modeling across all banking divisions.
• Lead and coordinate the different stages of headcount approval process
• Collaborate with Finance, HR, Business Execution and Citi’s Global business leaders to align and embed Citi’s workforce strategy with its ambitious business growth plans; ensuring the right talent is in place for expansion and transformation initiatives.

Workforce Analytics & Reporting:

• Leverage advanced analytics and tools such as Tableau to provide insights into workforce trends and optimize labor costs.
• Build predictive workforce models that support financial planning, cost management, and operational efficiency.
• Report on workforce KPIs and human capital ROI to senior leadership and board members.
• Drive workforce transformation initiatives, including automation and future-of-work strategies.

Qualifications & Experience:

• 10+ years of experience workforce planning, talent forecasting, human capital strategy and organizational design
• Experience in project management skills and initiative ownership, preferably in relation to Human Capital/ Workforce Planning or other similar Business strategy initiatives, within a large investment bank or financial institution
• Experience in working with multiple stakeholders, across geographies, functions, and seniority.
• Strong ability to work cross-functionally with senior executives and HR leaders in a global matrixed environment.
• Experience in data-driven decision-making.
• Expertise in workforce analytics, HR technology and human capital a plus.
• Experience presenting to senior level management
• Proficient in Advanced Excel, PowerPoint, and Tableau
• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$176,720.00 - $265,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 01, 2025

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