Business Execution VP Integrated Client Solutions

The Integrated Client Solutions (ICS) team is focused on driving measurable commercial outcomes by connecting Citi’s global capabilities across the Bank. The team leverages Citi’s global brand and deep client relationships to deliver integrated solutions that help clients create and manage wealth.

The VP, Business Execution plays a central role in ensuring ICS priorities are delivered with discipline, consistency, and impact. This individual will drive execution across strategic initiatives, business management, and governance while acting as a key partner to senior leadership and stakeholders across Citi.

Key Responsibilities

Strategic Execution & Program Leadership

• Drive execution of ICS priorities, ensuring alignment, accountability, and measurable outcomes across regions and business lines

• Act as the primary point of contact for cross-functional initiatives, including firmwide and Wealth-led programs

Business Management & Planning

• Oversee business management activities, including headcount planning, financial management, and resource allocation

• Support forward-looking planning and growth projections aligned with ICS strategy

• Partner with senior leadership on business reviews, quarterly updates, and executive-level reporting

Workforce Strategy & Organizational Effectiveness

• Lead workforce planning and organizational health efforts to ensure the team is appropriately structured and resourced

• Drive initiatives focused on people, culture, and engagement, including Voice of Employee (VOE) programs

• Support the development of a high-performing, collaborative culture aligned with ICS and firm priorities

Financial Management & Expense Discipline

• Oversee expense management, ensuring strong financial discipline and alignment with budget targets

• Identify cost efficiencies while maintaining focus on strategic investment areas

• Partner with Finance on forecasting, budgeting, and ongoing performance tracking

Risk, Controls & Governance

• Maintain a strong control environment, ensuring adherence to Citi’s risk, compliance, and regulatory standards

• Coordinate Internal Audit activities, including issue tracking, remediation, and sustainable control improvements

• Promote proactive risk identification and ensure transparent escalation and resolution of issues

Business Operations & Governance Routines

• Lead core business routines, including governance forums, operating cadences, and stakeholder updates

• Drive consistency and transparency in execution, reporting, and decision-making processes

• Serve as a central coordination point across Wealth and broader Citi stakeholders

Executive Communications & Leadership Support

• Develop high-quality executive materials, including Quarterly Business Reviews (QBRs), leadership forums, and strategic updates

• Support “Day at the Firm” and other leadership initiatives to ensure clear, consistent messaging

Strategic Messaging & Engagement

• Drive “OneCiti” communication efforts, including ESPA-related messaging and internal communications

• Ensure alignment of ICS messaging with broader firm priorities

• Support change management and communication across key initiatives

Stakeholder Management

• Build and maintain strong relationships with senior stakeholders

• Ensure effective communication, alignment, and coordination across global teams

Qualifications

• 10+ years of experience in financial services, preferably within a global, matrixed organization

• Experience in business execution, strategy, COO, or business management roles

• Strong track record of executing complex, cross-functional initiatives

• Experience in financial management, planning, and performance tracking

Core Skills

• Strong project and program management capabilities

• Excellent communication skills

• Advanced analytical skills with the ability to generate clear insights and recommendations

• Strong relationship-building and influencing skills across functions and seniority levels

• High attention to detail with the ability to maintain a strategic perspective

• Ability to operate effectively in a fast-paced, high-pressure environment

Education:

• Bachelor’s/University degree or equivalent experience